I think there's a lot more to this situation than we know right now. Apple hasn't commented officially on the situation yet. Has Google? I read some (second hand) reports that AT&T denied any role in the removal of the Google Voice applications which makes sense since they offer various models of Google Voice capable BlackBerries. This leads me to wonder if Apple isn't working on a deal with Google to officially support Google Voice in the iPhone OS. It certainly makes more sense than Apple making this huge anti-competitive strike against a company they are otherwise friendly with over a product that is invite-only and not even a blip on the radar to Apple. A deal between the two companies opens a lot of interesting possibilities especially when you consider Apple is looking beyond carrier exclusivity and is rumored to be launching an iPod Touch with a built in microphone -- along with the rumored tablet device. Until both Apple & Google release a statement on this I'm convinced they're working on a deal. Apple has been known to withhold information for PR purposes even if it's causing them bad PR. (ie, copy & paste in iPhone 3.0. They could have just said yeah, we're working on it -- but instead they refused to comment)
Even if you're right and we'll soon see a 180 turn on Google's app, it will still leave a bad taste in many mouths due to the way they booted the other related apps from the store.
Apple and Google working on a deal doesn't fit. If that were the case, why would Apple spit in Google's eye by rejecting their app? If that were the case, why would Google develop and submit their app in the first place?
Possibly, but don't forget that the person who controls your mobile number controls your mobile commmunication. The devices and towers are just the medium.
I can't help but feel that if you consider your phone just a phone, rather than a defining characteristic of your personality, you're less likely to be so outraged at its shortcomings.
Maybe it's neither. Maybe it's just that some people consider their device as a hybrid personal computer / phone. Then it becomes rather annoying that you can't control what's installed at it.
The irony that you're talking about an Apple product and control in the same sentence is truly rich. Since when has Apple been concerned in the least with giving users full control?
But it can't be a determining factor for those people who endorse Apple products. Otherwise, they would choose a different product from a more open or responsive company.
You may consider it part personal computer, but the people owning the network it needs to function don't. They made this pretty clear when you bought it, and the cell phone industry in America has behaved this way since it's inception. It really shouldn't be a surprise.
I agree it would be desirable to have a hybrid personal computer / phone that would give me as much freedom of software as my desktop, but the iPhone isn't that, nor did it claim to be.
I also can't install whatever software I want on the cable box I got from Comcast. Nobody's ranting about that though.
I also can't install whatever software I want on the cable box I got from Comcast. Nobody's ranting about that though.
You also did not pay to buy that box from Comcast either. You're leasing it from them, with full expectation from Comcast that you will give it back if/when you terminate service, and from you that Comcast will replace it at no charge if/when it breaks or stops working.
With the iPhone (or any cell phone for that matter), you have bought the phone, and it becomes your own personal property. You do not have to return the phone if you cancel service, and the provider is under no obligation to replace the unit if it breaks (unless you paid extra from the start for a warranty).
That is why nobody rants about their unit from Comcast.
It depends. If you agreed to a 2 year contract along when you bought your iPhone, you haven't yet completely paid for it.
Also, if you cancel your contract before it's up, you DO have to return the iPhone.
If you paid extra for an unlocked iPhone, then yes you have a point. But then you also have the freedom to go to another network without those restrictions.
I rant about my unit from Verizon. It's a DSL modem/router combo and it SUCKS as a router. It breaks xmpp. It dies when any upload is taking place. It freezes when two PCs are streaming anything.
Fortunately I can disable the router portion and use my own linksys model. Which works until Verizon changes a setting upstream and I have to reset the configuration to default and start from scratch.
You can watch anything you want on that TV you bought form Sony though.
It doesn't suddenly decide to block any disney movies that compete with it's own studio or ban music from non-sony artists
Steven Frank "quitting" the iPhone is a bigger deal. If the rumours are to be believed then Arrington is about to be a competitor to Apple (in the tablet space). That plus his history of histrionics kind of tempers my interest in his opinions of the iPhone.
(I didn't recognize the name, either, but I remembered his startup -- Panic -- from an earlier story about how they almost got bought by Apple: http://www.panic.com/extras/audionstory/)
I'm feeling pretty disillusioned about my iPhone recently. I'm basically waiting for a sufficiently-captivating Android device. I'm curious to see what the Hero will be like, once I have a chance to hold it and they've had a chance to smooth out (and speed up) the software stack.
I've owned my trusty Nokia N95 (8gb) since late '07 - before the original iPhone came out, and it's been funny to watch the evolution of comments on HN... It's like a bunch of people bought into the iPhone hype and have slowly come to realize they're left with a subpar phone that provides poor service. Not to mention the iPhone has actually gotten better since it's initial release, so that tells you even more.
And here I am, still taking 5 megapixel pictures and quality VGA video with my 2-year-old N95-8gb, something the iPhone still can't do. Sure, it's a bit thicker, but I get 3G, crystal-clear reception with AT&T, and get my Google Voice.
All one has to do is browse GSMArena or PhoneScoop to realize how far behind the iPhone is to the majority of phone manufacturers. Apple does UI extremely well, but they've largely proven that they're really just the next Motorola RAZR... A cutsey little fashion phone that breaks often, performs poorly, and hardly gives the end-user what they're really looking for.
Just looking at phones like the Samsung i8910 (which does 720p HD video) helps one realize how far behind Apple is on the phone-tech curve:
What the iPhone taught me is to ignore cell phone reviews that dedicate most of their space to listing specs and features. Whoever wrote this review is not experiencing the phone the way I would, or the way any typical user would. Does he really need to tell us that the calculator has "a very limited set of functions" but that "Luckily, you can find third-party alternatives?" What kind of readers does this guy have that he's not afraid of losing them to boredom at this point?
Another case in point: I found the section about the web browser buried on page six underneath a larger section devoted to audio quality, which includes frequency response graphs and a table of audio measurements. And when it comes to the web browser, it says it "would have used somewhat more user-friendly interface" and "could certainly use a bit of fine tuning." It describes how to bypass the "unresponsive" and "slow" zoom feature by tapping a text section to zoom it but notes that it "is sometimes a hit and miss thing as the web browser fails to fit the text on screen." If you ask me, you don't want to use this review to illustrate that Apple is "behind" on cell phone technology.
What kind of readers does this guy have that he's not afraid of losing them to boredom at this point?
The kind of readers this "guy" has are the 2+ million unique people that visit per month (see compete.com chart) who are actually interested in every nook and cranny, pro and con, detailed form and function, and in-depth overview they need to make an logic-based, informed, $700 decision. First-version phones can be notorious for having major problems, and those issues need to be discovered before blowing a grand buying one.
All the iPhone taught you to do is ignore the negatives of balanced phone reviews, because the majority of your comment is
1) attacking the layout of the review and
2) restating a few pre-release issues of which the iPhone had plenty itself
What do you expect from a review? That it'll hide all the problems and only tell you the positive features of the phone? I certainly wouldn't trust a review website that does that.
As I said before, I bought a Nokia N95 back in 2007 that had 8gb, GPS, 3G support, Google&Nokia Maps, music player, FM radio, 5 megapixel camera, and VGA video support. I also get Google Voice, and while there aren't as many Symbian apps in total, let's just say I don't feel like I need iFart Mobile. Oh yeah, did I forget to mention I can easily take my phone to any GSM carrier I want? I think I also forgot to mention I can do basic tasks you'd expect a phone to do, like MMS and choosing the sound for your alarm clock.
If there's any phone that's behind on tech, it's the iPhone. Not only do you get subpar performance, you're also locked into a little cage where Apple decides what you get to do, and to me that's not a phone for a hacker.
There were phones before the iPhone that had better feature lists and superior technical specs. They weren't better phones -- they were utter crap, in fact -- so don't expect that kind of comparison to be persuasive. Listing every technical spec and looking in every nook and cranny is just a distraction that shows that the reviewer doesn't understand what makes a phone good or bad. For instance, to expand on my example of the web browser, consider the amount of space he gives to the calculator and alarm clock (combined 9 lines of text and 5 screenshots) vs. the web browser (15 lines of text and 6 screenshots.) That's just poor allocation of time and attention.
If you're willing to hack around in a phone, then a jailbroken iPhone offers very similar software functionality. At that point your tradeoff is polished user interface versus a better camera and FM radio.
However, dkarl is arguing his point from "the way any typical user would" As a "typical user", if he's easily annoyed by how an in-depth phone review is structured, I could hardly imagine the litany of complaints he would come up with when the typical user was subjected to the mess of software and hacks required just to enable a few basic features that one can get from a $20 candybar.
I think the majority of our disagreement comes from the difference in the type of users we are. I'm a power user and have owned 7 phones prior to my N95 in the past 5 years. Dkarl seems to just want a basic fashion-phone and does not really care about having a bleeding-edge mobile device.
Even worse, users like me who do figure out how to use the features may not want to. Personally, I'm the kind of user who walked around for years saying, "I wish I had a web browser on my cell phone," when I did in fact have a web browser on my cell phone. It was just too crappy to be worth using. Apparently sometime when I wasn't paying attention "power user" was redefined to mean "feature freak," but given that definition I won't dispute my non-power user status.
Frankly my iPhone service has been substantially better than the Treo 650p I had before. Reception anywhere I go is full-signal, even in the elevators in my building.
Unfortunately the Hero looks like it has some "lag" issues when navigating around the screen in the production models out in Europe right now. I hope it's a software fix to make it better, but I imagine we're going to have to wait for a faster processor to take advantage of that slick UI it has.
Also, T-mobile said that they won't be carrying the Hero because they are releasing the "myTouch" that Arrington was talking about in that article.
Let's hope someone gets on the ball in the US and gives the iPhone a run for it's money with Android. I think it will eventually happen, but we're probably going to have to wait another year.
I still really love my iPhone but the Android is the second most attractive to me. Like you said though, the devices just haven't been that great yet.
My girlfriend has the Palm Pre and I don't think it's that great at all. It's extremely frustrating to use and the navigation is not that intuitive. My buddy also got the Palm and dropped it a 2 weeks later for the iPhone.
Those Pre keys are way too tiny. I didn't like how it felt after using it for a little bit, and I don't think I'd like it for a long time. I'm really glad Apple went the software keyboard route. It was definitely a smart idea (and it's much easier to type with, too, I feel).
The G1 keyboard is pretty good. Given the amount of money I'm saving, and the fact that I can send emails twice as fast, I'm quite happy to put up with the little inferiorities.
Michael Arrington does know how to keep things interesting. Even if we resist, somehow articles from TechCrunch reach the front page of HN. Not that I have any real problem with it, but can we somehow filter the front page to contain a maximum of 5 or so sensationalist articles?
Public backlash ensues when there's the possibility of something affecting them. How many people actually have (or care to have) a Google Voice number?
This is a little petulant, but the plot over why kill GV is interesting. Since skype is on the iphone, and GV is on other phones with AT&T, it is curious why GV was rejected.
Just thinking through this problem some, I had a quick thought that would be neat to see: "Carrier Apps". These apps would have lower level access to the iPhone and to allow true background processes (listening for calls, texts, setting a data connection). You would download a carrier app and it would "install" itself as a preference pane. Basically I would like to see carriers treated more like preferences/apps than partners. I know this couldn't happen until after AT&T exclusivity came to an end. I think it makes sense: Apple could then converge the iPod touch/iPhone into one product. Don't want a cell service? Don't install the app. Makes room for the tablet to be dropped in for use with a 3G provider or just as a wifi device too. Just a thought. I'm sure there are plenty of holes in it.
I'm not sure exactly how the tech works, but if GV works over the data network, similar to skype, I'm concerned the quality, connection time, and amount of dropped calls would be worse than a regular call. The iPhone drops enough calls as it is, I imagine it could get much worse if the phone had to open an app, third-party or not, and place calls over the data network.
And what about SMS? For me to use GV full time, I need the ability to send SMS's from my GV number. MMS as well. I hope this functionality will be built into the app, if one ever makes it to the device.
I'd only own a phone for the computer/WiFi part. And I won't have some freaking manufacturer telling me what software I can and can't run on MY computer.
That HTC Hero that's in the pipeline looks awesome. (Price??) I saw an advert & review for it yesterday for the first time. (It runs Flash! uses SD card.)
I think Arrington is bluffing here and I'm calling his bluff.
I would probably do the exact same thing in his position. There's no way I would quit the iPhone, and I bet he won't either. He's just using his powerful voice to put more heat on AT&T and Apple to reverse this decision.
Voice transcription sounds pretty cool (in Google Voice). It's speech recognition, but the nice thing about this particular application is that it doesn't matter if it's not real time.
They've got quite a lot of bugs to work out of it before its ready. I've had google voice for about a month and have yet to get a single transcription that was useful.
AT&T is just one carrier of many and yet, as far as I can tell, the Google Voice app has been denied approval from all the iTunes app stores, not just the one for the US.
A few possibilities come to mind:
- Apple doesn't have the ability to allow different apps into stores for different regions.
- iPhone carriers in other countries also threw their toys out of the pram about GV.
- AT&T (and the US market) is so big that it defines the rules for the whole world.
This reaction doesn't make any sense to me. I think it's become fashionable (especially on HN) to bash on the startup world's "paper of record" with pretty poor evidence.
So we end up with comments that start with:
"I hate Tech Crunch as much as anyone else but,"
"Arrington pushes startups he invested in"
"Everything's about twitter"
"I don't read Tech Crunch because of their focus on x but,"
"Tech Crunch doesn't break real news"
"Tech Crunch needs a real editor"
"Tech Crunch only does favors for friends"
"Tech Crunch only wrote this as linkbait"
And now, with no relevance whatsoever to a meaningful discussion about the article, we get a knee jerk, play to the haters, "I quit Tech Crunch!".
In this community, I feel there needs to be a base line of respect for entrepreneurs and the people that help them. And make no mistake, Michael Arrington is both. If you have a legitimate gripe, write something constructive. There is little or no value, however, to reinforcing this idea that everything Tech Crunch does is wrong or bad.
Ok, I'll take a stab at this. I know basically nothing about Arrington. I don't know what he's invested in or who he's friends with, nor do I care.
What I do know is that TechCrunch publishes utter trash. It's a tabloid that caters to the geek crowd. The articles are poorly written and even more poorly researched. Some of them are based on sources as flimsy as a single sentence fragment of a tweet if not a complete fabrication or speculation.
What is purported to be news is heavily editorialized. What is purported to be analysis is the kind of tin foil hat stuff one could expect to see in the typical Slashdot comment. Simply put, the TechCrunch writers are lousy journalists- if you can even use the word "journalist" at all.
In my opinion, some of the people at TechCrunch have questionable ethics. Revealing a company's internal documents in piecemeal over the course of a week to give readers some little voyeuristic thrill while raking in the advertising dollars is wrong. It would be one thing if they were blowing the whistle on something illegal or immoral that was going on there, but those documents revealed nothing of real value. It was simply a peek behind the curtains.
TechCrunch is not in the business of information and certainly is not the "paper of record" for startups and entrepreneurs. They are in the business of selling controversy where it doesn't necessarily exist. It is for this exact reason that they often have a headline designed to stoke the nerd rage fire on top of an article that is little more than some asshole's opinion or wild guess about how something is going to play out. When TechCrunch actually does publish something newsworthy there are usually several other sources with better coverage and better writing.
This is precisely the problem. My suspicion is that you should be flagging individual articles, not sources. That's no better than my grandfather ignoring any hard news reporting that comes from the New York Times because it has a "liberal bias".
In the case of Twitter's internal documents, the reason you saw nothing of "real value" is precisely because Tech Crunch drew a line between releasing information that could be damaging to individuals and the company and things they could report that were relatively benign. They received much more information than they ended up publishing. Tech Crunch could have made more in ad dollars had they just published everything. They painstakingly satisfied an obligation to share information with the public and protect companies and individuals who they saw as having done nothing wrong. Whatever side they ended up on, they certainly tried to be transparent about it.
As for the opinion part of reviewing startups and their software, I don't see any other way to go about it. Most small startup companies that are covered in Tech Crunch are based on a few facts (company name, founders, employees, location, backers) and then a review of their product or service. This is inherently an opinion. There just aren't that many "facts" about startups at the beginning. There are beliefs and perceptions. You can disagree with the opinion or analysis, but I don't see how you could avoid having one.
According to your logic, we should put exactly the same trust in an article in NYTimes vs an article in the National Enquirer, only "flagging individual articles", that is, ignoring the well-deserved reputation of either source.
That's not how people normally treat news sources or opinion sources. New York Times worked hard to establish the quality of its reporting. Tech Crunch worked hard to show its reader s that quality takes n-th place in its reporting to sensationalism, sleazy behavior, unsubstantiated rumors, heavily biased reporting, etc. etc. Both publications should enjoy the fruit of their labors.
It's an unfunny joke to call Techcrunch "a paper of record" for anything. I'm not saying it's the National Enquirer of the startup world, but it's much closer to that than to being the New York Times of the startup world.
Since Techchrunch now has zero credibility with me, and I think its articles should be treated as untrusted and biased by default, it's a waste of time for me to dig through a heap of garbage to find an occassionally honest and informative piece. Thus the strategy of flagging all Techcrunch submissions is a sound one; the only reason I don't is that I'm too lazy to remember to.
"A fine, ringing denunciation. But let's consider performance. Do you learn more about startups from TechCrunch or the New York Times? I learn much more from TechCrunch. By the time the NYT gets around to writing about a startup, the news is usually pretty old. And they often get the story wrong, despite their supposedly greater professionalism, because they don't understand the domain as well as TC's writers do.
If you think there's a better source of information about startups than TechCrunch, what is it?"
I think that's an interesting point - should articles be flagged based on source?
In most cases, the answer is no. But for a source that has proven time and again to produce content that makes you feel stupider after reading/viewing it, then I think a flag based on source is justifiable. I'm not saying whether Tech Crunch fits this category, but I'm sure we can all think of some sources that do.
>> They painstakingly satisfied an obligation to share information with the public and protect companies and individuals who they saw as having done nothing wrong
I'm not here to debate the ethics of releasing the documents; my question is, if there was nothing of interest (i.e. newsworthy) in the documents what was their obligation to post it?
I mean if I dig through your trash and post your credit card bills that list what you buy at the grocery store even though it may be of general interest to see what someone purchases at the store, there is no obligation to post it since it isn't news.
There does need to be a base line of respect, and Arrington doesn't give it. He knows he doesn't as well -- according to his last Twitter post, he's "ripshit mad" (http://twitter.com/arrington/status/2949113649) that people are talking about "unauthorised" crunchpad info -- yet he's happy enough to do precisely the same thing to other firms.
(As for your NY Times analogy, it doesn't hold up. It's more like saying "I think the Sulzbergers are dreadful people who are destroying something that should be good, so I refuse to read their paper".)
It's so frustrating that more people don't demand better tech journalism than that provided by TC. Tech was one of the first areas where online news swept away traditional media, but the service we get now is much, much worse.
Having given it a few years now, I rather think I'd take a copy of Byte every 30 days than 30 up-to-the-minute days of coverage from TechCrunch. We deserve better.
But, why not just jailbreak the phone? The article is so hyperbolic... 'i quit tech crunch' is the best one sentence critique of Arrington i've seen yet.
Yes, like proclaiming your love for Apple, then making a large, dramatic gesture of protesting something they do, writing a blog post about it, and raking in the page views as your dramatic gesture goes viral?
It's all a circus show.
I'm not saying the complaints against Apple are baseless, but how much of this article do you think is Arrington taking a principled stand, and how much is it Arrington seeing an opportunity for TechCrunch and taking it?
Hyperbolic? I don't really see where. The only thing I might call it is derivative, since Steven Frank of Panic said much of the same things yesterday about his reasons for leaving the iPhone/AT&T world.
I've been torn lately as well about staying in the AT&T ecosystem (mostly over the dropped call rate in New York City). It's embarrassing to be talking to a client only to have your phone call drop (three times in a 15 minute conversation on one occasion).
jm4 says it best regarding the quality of editorial content in TC... but i'll just say he doesn't acknowledge that there are very solid business reasons for blocking a competitor like google releasing a voip product that competes with at&t's network, cannibalizes revenue, etc.
he accuses at&t/apple of moral failure for acting in their best business interests as if techcrunch doesn't operate according to the same principles (not that there's anything wrong with that).
Seeing snarky comments like this voted up to near the top of the page really illustrates the decline that HN has seen over the past week or so...
I wish that there was a way for HN to meta-moderate. That is, give specific moderators a heavier influence over things (and new users almost none at all). I think his would help curtail the reddit culture migrating onto HN.
What would you expect? It's a story about Arrington's opinion. I think it's valid to question whether or not we should even care.
There's not much else to say. The AT&T/Apple/Google issue has already been the subject of several submissions here, and I don't think this post adds anything to it.
I'm not exactly sure what you're trying to address here...
This is a three word comment with absolutely no substance at all, poking fun at the headline. It adds absolutely nothing to the discussion about the iphone, and isn't really appropriate for HN. About a week and a half ago, this comment would almost immediately be moved to the bottom of the page, and made nearly invisible.
This whole "The iPhone drops calls" thing it like blaming Ferarri because your car keeps skidding on the dirt track roads in your country. If you want a telephone system that works, don't live in the US.
Except it drops calls significantly more than other phones on the network. This isn't an issue confined to AT&T. They have released some firmware updates to help which is further evidence that it's not just the network.
I have loved the Automobile, but now I am quitting the Automobile.
This is not an easy decision.
I was there in January 2007 when it was announced and I bought the first Automobile as soon as it was available. I happily bought the Automobile 3G a year later. I’ve proudly yelled “I Am A Member Of The Cult Of Automobile.” I’ve been an unabashed cheerleader for this mode of transportation to all who’ll listen. And I’ve scoffed at drivers who said they’d abandon the platform.
But I’m not going to upgrade to the Automobile 3GS. Instead, I’m abandoning the Automobile and DOT. I will grudgingly pay the $175 DOT unregitration fee and then I will move on to another mode of transportation.
What finally put me over the edge? It wasn’t the routinely congested highways, something you can only truly understand once you have owned an Automobile (and which drove my friend Om Malik to bail). I’ve lived with that for two years. It’s not the lack of parking spaces at home. I’ve lived with that for two years, too. It certainly isn’t the lack of a feed bag, that has never bothered me. No, what finally put me over the edge is the speeding debacle.
Most of you won’t know what I’m talking about, so I’ll explain.
Speeding is a way to get where you're going faster than everyone else. Here’s an overview of the service if you aren’t familiar with it.
I’ve always wanted to use speeding but there’s a big switching cost - crashing your automobile and dying. Too many roads are not built well enough to operate an automobile at sustained high speeds and are too dangerous to use for speeding.
But now Firestone is planning on rolling out a new line of tires that are supposed to handle well at high-speed, so I can drive as fast as I want no matter what condition the road is in.
Or so I thought. Chevrolet and the DOT are now making speeding illegal. Why? Because they absolutely don’t want people doing exactly what I’m doing - driving as fast as they want and using their roads as a racetrack.
So I have to choose between the Automobile and speeding. It’s not an easy decision. Except, it sort of is. Firestone isn’t forcing the decision on me, Chevrolet and the DOT are. So I choose to work with the company that isn’t forcing me to do things their way. And in this case, that’s Firestone.
So what mode of transportation will I use next? Well, that decision is easy, too. I’d move to the goat because I believe it is the best vehicle out there other than the Automobile 3GS. But Firestone hasn’t created a tire for the goat yet, just motorcycle and bicycles. So for now I’m going to use the new bicycle speeding tires. As soon as something better comes out, or Firestone makes an tire for the goat, I’ll switch. And keep on speeding. No long commute to work for me.
And Chevrolet, if you ever decide to put the hammer down on DOT and do the right thing for your loyal customers, I’ll consider switching back. In the meantime, I’ll just use one of many go-karts parked in the garage to test out new roads.
If you own a device that relies on a shared resource you should expect there to be rules to ensure the resource is shared safely and fairly among all who use it. In the case of a cellular network, the resource must also generate enough revenue to maintain it's own operation, so users shouldn't be surprised when limits are placed on activities that compromise this revenue-generating ability.
I'm not saying that what AT&T and Apple are doing is right; I don't think anyone knows enough to say for sure, but I think allot of people complaining about it should take a wider look.
If I understand correctly...he's "quitting the iPhone" because it's an unsatisfactory VOIP handset...
Of all the things Apple claims the iPhone to be, I don't think this is one of them; so I'd say that the problem has more to do with his purchasing choices than anything Apple and AT&T are up to...
Looks like Mikey is looking for some filler for a slow end-of-week news cycle. Plus, he can continue to add more follow-up "content" on Pre & Android experiences.