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U.S. transition to 988 suicide and crisis lifeline begins Saturday (hhs.gov)
259 points by fortran77 on July 16, 2022 | hide | past | favorite | 331 comments



I wonder at how proving a legal path to ending life for anyone (with a lengthy waiting period and multiple psych sessions) would reduce the instances of impromptu suicide.

My suspicion is that the availability of a legitimized path to the same result, but with a far less traumatizing method for both the individual and their loved ones, might allow for transitioning people into getting help when that's not the outcome they really want and provide a respectful and humane exit for those that clinically and chronically find living unbearable.

I'm not sure that the most ethical approach to life is forcing people to continue with it against their will, it is clearly not working, and by pushing the pursuit of death underground we're likely missing tens of thousands of people each year who would turn away from that downward spiral through treatment.

The people I knew that eventually committed suicide due to chronic depression spent many years thinking about it - a year waiting list for a state authorized humane option I'm sure would have been fine with any of them. But the ones that committed suicide in response to temporary circumstances didn't have any outlet other than admitting the intent to commit a crime and facing the social and economic consequences of that being outed.

Even the number of stories I've heard from survivors about the regret as soon as it was too late to take back is harrowing.

I'd have to wonder how many push the button for the nitrogen chamber (the likely method for state authorized suicide) only to regret it in the last moment where someone could successfully abort the procedure to save them. The low level of repeat attempts would be promising for the availability of "suicide with emergency break" alone.

The religious puritanism surrounding suicide has doomed us to adopt policies and attitudes towards it as a society that probably do more harm than good.


No, if someone has lost their motivation to live, that is the fault of the community around them, and it’s the responsibility of society to fix the failures that led to that loss of motivation. The path to fixing these failures is not to offer state-sponsored (or at least state-sanctioned, as your comment implies) lethal injection for anyone who asks for it. That’s sweeping the problems under the rug.

I’m not religious in any way, but the ideas you suggest in your comment make me deeply uncomfortable, because they strike me as the ultimate betrayal of the miracle of random chance that led to our existence, with an almost lackadaisical disregard for human suffering, to the point of systemizing the process of ignoring it.


This isn't the only reason people want to kill themselves. My dad had cancer, and basically got locked into a ruined and barely usable body (in that he wasn't fully bed ridden but couldn't take care of himself or speak).

If he lived in a place with compassion he could have ended it cleanly. He didn't. Where he lived killing himself would be illegal, and would have been much harder dealing with the legality than otherwise. He had life insurance that swapped when he ended his job, he had to die naturally so it would pay out for us because there's no law protecting it.

So instead he suffered for around a year. He was kind, he didn't tell us (the family) what was going on, but about a month after he had the surgery which really f*cked him up to get rid of a tumor, the tumor was back. He just told the doctors no when they tried to help further, and died after 8 months of suffering. One might consider it suicide by inaction, but for some reason that's condoned and seen as strong.

My mom didn't understand this until a few years back when her memory started going and she was losing herself, and talked about how unpleasant life was and there being some alternative. when I mentioned that dad had wanted to as well (he didn't tell her, she couldn't handle it at the time). She expressed regret she didn't live somewhere else. Then she forgot about the discussion the next day. She spends her days with about 3 minutes of memory at a time and will till she passes.

End of life isn't just about suicide. They both wanted to live, but not in the irreversible physical form they were in. Neither legally had the option. Neither actually did it though. I bet my dad would have and I don't blame him if it was socially acceptable and legal.


I'm sorry about your parents, there is nothing that makes me more uncontrollably sad and incapable of holding my tears than the slow decline of aging and disease, even more so when the decline happens to those who raised you, the ones that have been your earliest memory of what healthy and adult humans look like.

You appear to have a very different mental model of assisted suicide than the comment you're replying to. I might be biased by my experience, but the mental model I parsed from the comment is the one most commonly associated with suicidal young(ish)/physically healthy people, suicide appears attractive because there is some mental roadblock the suicidal person faces, their mind can't process some aspect of their enviroment/history no matter how much they try, they can't understand it, they can't ignore it, they can't make piece with it in any way. It torments them like an itch they can't scratch. They can live their life perfectly well if they only knew how to deal with this issue, but they can't, not alone. This is the type that can be helped by more (honest) publicity and attention.

Another way of phrasing this is that assisted suicide for mental issues need not be the same as assisted suicide for physical issues, so both you and the comment you're replying to can have your way, the 2 problems are orthogonal(ish).


There are people whose brain chemistry is so screwed up that no amount of treatment is going to fix their depression. Treatment-resistant severe depression is a big issue. Is it society's role to prevent that person from doing what they want to do to when that thing would also avoid the constant pain that they're currently undergoing? Why isn't it up to that person to make the choice to end their own suffering? I'm not proposing this as the best path for all or even 98% of cases...but I'd claim for those 2%, it's akin to torture to force those people to stay alive when they don't want to consistently and for a long period of time.


On top of which, we now live in a society where insulting, ridiculing, and just generally harassing or terrorizing anyone "different" (but especially those with depression or other "mental issues") is the normal behavior of most humans, making any attempts to live a "normal" life pretty much an impossible to tolerate waking nightmare hell-scape for many who suffer with "major depressive disorder" (or whatever it's being called this week.)


Agreed totally with what you are saying, if they're allowed to be orthogonal. But right now they are not, it's all one thing, in most places and in how people think about it. The GP was very absolutist on how they were approaching ending one's life.


> if someone has lost their motivation to live, that is the fault of the community around them, and it’s the responsibility of society to fix the failures that led to that loss of motivation

Sometimes it's not the community that failed; sometimes the person wanted to die.

My friend Andy Ettelson killed himself by swallowing a bottle of aspirin and pulling a plastic bag over his head. He was sure he wanted to die.

His parents loved him, his friends loved him, and he had a girlfriend who loved him. He had community.

He also was bipolar, and refused to take his meds. He didn't like the side effects.

It was heartbreaking for those around him. When I got the phone call from Alex telling me that Andy had killed himself, he said, "I apologize if I sound so emotionless, but I've been waiting for that phone call from his dad for the last ten years."

We all knew that it was only a matter of time before he killed himself, and short of institutionalizing him against his will there was little we could do.


> He also was bipolar, and refused to take his meds. He didn't like the side effects.

Most psychiatric medicines have horrible side effects. The problem is we don't invest anywhere near enough money into researching how our brain actually functions, what is wired wrong in people with more severe diseases or how to minimize adverse effects. Hell, most of "getting a person on meds" isn't based on science, it's "cycle through medications and dosages and find out what doesn't make the problem worse".

Not to mention getting access to psychologists, psychiatrics and other mental health care is a hellish experience on its own because supply doesn't even come close to demand and insurance to cover for that is an utter PITA even here in Europe.

We as societies fail people with mental health issues immensely. Instead, we waste our best brains on advertising, penis enlargements and iterating on insulin and epi-pens to continuously bleed people and insurances dry.


> No, if someone has lost their motivation to live, that is the fault of the community around them

Speaking as someone who lives with a gibbering terror of death; we all die. Blanket statements that a motivation to live is essential is an attitude that endorses profound suffering.

It is an inescapable reality that at some point in their lives people need to give up their desire to live if they want peace and happiness. The debate is only about negotiating where that line gets drawn, and it is not set in stone that the answer is how old someone is.


> miracle of random chance that led to our existence, with an almost lackadaisical disregard for human suffering

I find your position most uncomfortable, life as a miracle absolute best thing (toxic positivity) when they are thinking from a living a better life than most people on earth can ever dream of. This is the "lackadaisical disregard for human suffering" and want them to continue this suffering because it's uncomfortable for them and they themselves are privileged since birth. Nothing is going to make people's life better for sure.

edit: and if people (without psych evaluation or capacity to provide good life) can bring someone from void without their consent and with lots of disadvantages, then people should also have the option to leave if they don't like it. They should not be forced to live the long life by privileged once.


There are forms of suffering that society is powerless to prevent or treat, no matter the priority we place on it or the resources we put behind it. Whether genetic or due to random chance, some people will have little hope of happiness or even temporary alleviation of suffering, and it’s wildly unjust for society to declare that our collective values supersede those of that person’s, and so therefor their suffering must continue indefinitely.


Then they can be helped in their suffering. Even those who are supposedly incurable can be helped in some way, if they allow themselves to be helped. Not to sound callous about anyone's suffering, but the meaning of life is not the avoidance of pain and suffering. We all suffer to various degrees. Our response as a society should not be to administer death as a treatment option.


Pain and suffering will be part of anybodies life. Often suffering can even have a positive effect longterm. But people who want to kill themselves often see pain/suffering to an amount so great that it only makes them more miserable over time. We as a society can try to help these people, but all in all we really don't (at least where I've been).

I am convinced that a society which doesn't want to commit the resources to help the people who need help must not forbid these people to choose to kill themselves if that is the only solution they can find by themselves. Administering death is not a treatment option society should choose, but the people themselves should be allowed to do so.

If people get good help a lot of them will choose to keep living.


There is no logic to your argument.

There is no inherant reason to life.

The biggest issue with this topic is, that it spits in your face if someone else doesn't think lifing is the only answer after becoming aware of yourself.

But lets take a view which YOU might understand: Imagine yourself without arms and legs. Only way to move around is by asking someone else. Every means of eating or switching the tv channel is by asking someone else. That person actually doesn't even like you but its the only option you can afford.

Imagine being kept alive because alive is the main goal of all of things.

Are you aware that if a medic finds a person without arm and legs (and lower body i think), there is a suggestion to try to not helpm them?


Which medics is that? I served in the US Army and while not a 68W I did run the 10 day medic course the Army offered and at least to the US branch, I can assure you no one is being told to try to envision surgical, prosthetic, and rehabilitation success rate ratio. Medics are masters of two things.....they can stop bleeding and keep air flowing while maintaining suppressive fire with their other hand and plan out what they want for dinner later and not miss a beat. But they don't have the same level of education as a Licensed Practical Nurse and are the last people anyone should want making that kind of call.


there was a documentary about a person (in german) who survived without arms and legs and i beliefe no hip/parts missing of his hips.

The doctor in this documentary said that in these cases its prefered to give pain relieve medication instead of helping surviving further.

I was not able to find it thou.


If someone has lost their motivation to live, then there could be many reasons for that. Society failure? Maybe. Could also be terminal illness, chemical imbalances, PTSD, or other things that are untreatable or uncurable.


Absolutist opposition to suicide no matter how prolonged or severe the suffering is right up there with torture as to why humans are by far the most savage and monstrous animal species.

Lions slowly munching on their prey alive over several hours have nothing on humans who arrange for intolerable suffering to extend over years.


I don't have absolutist opposition to suicide. But what are we gonna do, criminalize it? That would be literally the most unenforceable law. That doesn't mean we should facilitate the act of suicide.


Suicide is illegal in some jurisdictions. It matters more than you seem to think, because there's prosecution of attempted suicide as well as of assisting suicide (which can also be illegal if suicide itself is not).


I wish I could be as bothered by the suggestions as you. I have someone in my life where it would be a humane option, and arguably the only humane option. There are some situations that cause a person to experience a life of permanent suffering.

I don't think I agree with the suggestions, but I certainly understand them, and often find myself contemplating what a better societal solution could be. The solution space varies by cause, in some cases there's only room for marginal improvement, if any, from changing the society. That's not to say that they're not worth pursuing, or there aren't changes that would massively benefit many people...just that it's a murky ethical grey area without any obviously correct solution.

I hope you can take a minute to consider that viewpoints like the above aren't always stemming from disregard for human suffering, but through an abundance of heartbreaking empathy.


If someone really wants to do it, they don't need a government-run apparatus to hold their hand. And if they do need that, then they don't really want to do it.


You're certainly entitled to that opinion. I can see a counterpoint to it being that there could be value in having an option to ensure they don't have a failed attempt, only to suffer more after.

It's probably better to avoid telling someone they don't really want to do it, and erring on the side of believing they do, even if you think you happen to have evidence to the contrary.


That’s basically how I feel. Suicide is not the ideal outcome for anyone, but nobody can stop somebody from doing it. They already have the option for it, because it’s their “God-given” right to take their own life. So the government does not need to give them this option. And it cannot prohibit it. Assuming the government wants to “do something” about it, that leaves them with two possible policies: facilitate it or mitigate it.

In my opinion, mitigating it is the clearly correct choice, because facilitating it would lead to suicides of people who would counterfactually eventually regret it. Whereas mitigating it would at least lead to “false positives” that are failures to prevent someone from suicide, rather than failures to save someone from it.


You evidently have strongly held opinions about something you know very little.


They might want to have official support / professional support to do it proper and not somehow.

Right now this option is blocked by governments around the world.

And due to the problem, that the government can't just legalize it without save guard around it, this makes a quite good case that there has to be some government involvement.


It's really hard to override the innate biological need to live. I have a lot of respect for those who have the force of will to actually pull it off. Even if your life is full of nothing but misery it is hard to actually do.


What if they're so sick they're literally incapable of holding someone's hand?


Even with a loving community, there are those that just want to check out. Often they have trauma that is insurmountable.

I am totally against suicide, but I thank God I'm not in a position today where it feels like my best choice. I've been on that ledge, but what it would do to my family, and fear of divine retribution kept me here long enough to realize my problems had solutions. Religion does have its merits, namely the belief that all life is valuable, and no one is beyond saving.


Are you missing a 'not' or are you indeed "totally against [all] suicide"? The 'but' immediately after makes it seem likely.

I'm glad it helped you turn around how you felt and come back from the metaphorical ledge. But can you be sure that there are more people for whom religions helped persuade them to find solutions rather than commit suicide, than people who never found release from their suffering and ensured many years more of it than they would otherwise had they not felt guilt forcing them to stay alive?

I've never believed in any religion so hard for me to put myself in that mindset, but I suppose it wouldn't make much of a difference to my understanding if I did since my point is that individual anecdotes can go either way. I do at least hope that more people are helped than hurt by religious pressure to stay alive (and indeed by religion generally).


No I am totally against it. I was qualifying the statement because I couldn't speak to the mindset of someone trapped in that downward spiral.

Religion has had effects in either direction, I wouldn't make any definitive claim on its overall impact. I just think it has a place.


I think the idea is to get these people into the support/psych system by dangling the carrot of assisted suicide in front of them. The goal being that nobody ever makes it to their goal but get "fixed" somewhere on the way, by getting in touch with help they would never have seeked if they thought their only path was ending it on their own.

Lots of people kill themselves without seeking professional help for various reasons, the hope is that luring them into the system will help them not actually kill themselves.

And for the people who are truly suffering and for whom there is no helping, maybe it really is more humane to let them be free.


I can see the appeal of this argument, but my default moral stance is usually non-intervention, so it’s hard for me to grapple with the stochastic downstream effects of state sanctioned suicide.

That said, I also believe the government should provision every citizen with a personal firearm on their 18th birthday, so I guess you could say I do support government facilitated suicide.


It's not you choice and it shouldn't not.


> and it’s the responsibility of society to fix the failures that led to that loss of motivation.

I kind of agree with this statement, but there is not a lot of places where there is significant effort spend to help people who have big problems (especially in the US).


> state authorized suicide

IMO there's no way this would ever become any sort of common occurrence, because the state would never willingly give up its human capital on that scale.

"Again, when a man in violation of the law harms another (otherwise than in retaliation) voluntarily, he acts unjustly, and a voluntary agent is one who knows both the person he is affecting by his action and the instrument he is using; and he who through anger voluntarily stabs himself does this contrary to the right rule of life, and this the law does not allow; therefore he is acting unjustly. But towards whom? Surely towards the state, not towards himself. For he suffers voluntarily, but no one is voluntarily treated unjustly. This is also the reason why the state punishes; a certain loss of civil rights attaches to the man who destroys himself, on the ground that he is treating the state unjustly."

— Aristotle, Nicomachean Ethics Book Ⅴ http://classics.mit.edu/Aristotle/nicomachaen.5.v.html


Some countries [1], [2] provide government-sanctioned medically assisted death for qualifying patients. What makes you believe these sorts of programmes can't be adopted more widely?

[1]: https://www.canada.ca/en/health-canada/services/medical-assi...

[2]: https://exit.ch/en/englisch/engagement-of-exit/our-end-of-li...


Unfounded cynicism.


While I of course don't think this should be the deciding factor, and I wouldn't write the following paragraph outside the context of your comment...

Isn't it possible that letting suicidal people kill themselves might actually save more in "wasted" economic output trying to save people who are perhaps beyond saving (therapists could spend more time helping non-suicidal people which could make them more productive, or less therapists needed so they retrain; maybe state aided suicide leads to more deaths and therefore more time spent grieving by friends and family, or maybe it would work out pretty much the same number of deaths but years earlier, potentially with those years otherwise eating lots of economic output out of their family & friends who are both emotionally distracted and likely spending time trying to help; etc) than gained by the possibility of some economic output from the saved person, which might happen or maybe a decade of homelessness later they die before working another hour.

I'm not convinced that politicians are against allowing suicide because they know how the numbers stack up and there's a solid economic case saying to force people to live. They're doing it, rightly or wrongly, either because they believe it's the right way for society to act, or because they think that's what the voters they need believe.

But maybe you're right that, if those beliefs started to fade, the economics would be worked out, show that my thinking above is wrong and that it is most profitable to ban suicide, and it would be a motivation for some people to cynically push people back towards those beliefs? Or maybe you think that motivation already is secretly driving propaganda or political lobbying or similar?


> Or maybe you think that motivation already is secretly driving propaganda or political lobbying or similar?

I can think of many possibilities for people to passively and non-economically serve the will of the state in an always-online world, but I don't think it's appropriate to openly speculate about that sort of thing since it is Unknowable. Just knowing it's possible is enough for me :)


> the state would never willingly give up its human capital on that scale

The same state that sends its youth off to die in wars? Or that executes them when it so chooses?


An unwinnable war still benefits the state if it helps maintain hegemony over their ~⅓ of the world's public consciousness. Oceania was at war with Eastasia: Oceania had always been at war with Eastasia.


Obviously war can benefit the state so it becomes a simple cost benefit analysis. Execution does seem to be irrational when you could instead force them into a lifetime of involuntary servitude.


Not arguing for it, but the scale of execution is insignificant in comparison to suicide.

Suicides in the US (where assisted suicide is illegal): 45,979 (with 1.2M attempts)

Executions in the US: 17


I assume you're giving numbers from one specific year?

I'm not asking to imply you've cherry picked numbers, just that giving stats like that (number of actions for a country with no defined time period) is only telling half the story, and even though that half was enough to make your point I think the other half is worth including for the sake of curiosity :)

edit: yes seems to be 2020, search of that suicides number pointed to e.g. https://afsp.org/suicide-statistics/


With respect to the button in the nitrogen chamber, I doubt anyone experiences regret for pushing in their last few moments. That seems like more of a literary device. I think "relief" would be the common emotion in practice.

For myself, I'm no longer suicidal, but I don't want to be reincarnated, I don't want to go to heaven (and obviously not hell), and I simply don't want to wake up anywhere at all after I die. An endless, dreamless sleep is what I hope for.

I cannot imagine how awful immortality would be in practice. Death, in due time, is a blessing.


I have expressed this sentiment on here before. Immortality is my nightmare. I find it mildly amusing that some people seek it as a goal.


I'm not sure I agree with "lengthy waiting period". For somebody with a terminal disease, maybe it's simply too much to force them to wait 6-12 months. On the other hand, nobody wants to be "assisted" by impatient relatives, so the system would need robust checks and balances. But, yes, in many cases having access to painless euthanisia would be far more humane that what many societies currently force people to experience.


Call me a puritan, but I'm pretty sure just giving people a way to readily kill themselves is not the way to address the problem. You do the exact opposite of that. Some things are absolutes. This is one of them.


I think it's remarkably reductionist to frame OP as "just giving people a way to readily kill themselves." They went to some lengths to stress how it wouldn't in fact be "readily" available, but a lengthy process with many avenues in which people could constructively offer an alternative to whatever the person's problem might be.

I think it's a very similar approach to drugs in certain countries: you decriminalize them, in some cases provide government-funded drugs, provide places with trained medical staff for people to do their drugs in, and provide excellent addiction counseling. If they overdose, there's medical staff. If the drugs are government-provided, then they're pure and not cut with problematic substances. If the person wants assistance with the addiction, they don't have a criminal record, don't have to contend with an erratic supply while they wean off / switch to something else, and have lots of non-judgemental support.

I think it's quite reasonable to take a similar approach with suicide: de-stigmatize it so it's possible to talk to people constructively, and very likely engage with many for whom there's a better path. Simultaneously, provide a way for people to gracefully exit life when that truly is the best option, instead of (for example) wasting away in a hospital in pain.


I have personally experienced in the past (not now I am not a danger to myself or others) an inability to accurately discuss my current state of mind with my doctor out of a fear I would be involuntarily deprived of my liberty. Most people don't want to be locked up, but it serves neither party when you have a fear of discussing your actual symptoms.


'readily' we are not talking about the sucidie booth from futurama.

Sorry but please try to avoid creating a strong opinion if you haven't even thought about the issue in hand in more indempth than 'readily'.

Btw. for further thoughts: Imagine that getting sucidie support takes 3 years. It involves different doctors, mandatory therapy and than you have the approval to do so.

Wouldn't you think this would potentially even lead to more people NOT killing themselfs? Basically helping people to commit suicide as a form of preventing sucidie?

I would believe so.

No one just kills themselfs. The same reasoning btw. (i know it wasn't mentioned but out of personal expierience i just wanna mention it) its the same with abortion. No one just does an abortion.


Really? I think that kind of thinking is what has allowed > 7 billion people to run rampant over the earth, screwing up everything they see and just generally turning it into the sinking cesspool that makes so many people want to kill themselves to begin with. There's nothing absolute about human life except that it's a net negative for the planet unlike any other life here.


Thank you.


Policing is in such a horrible state in America that an emergency number that excludes police involvement seems increasingly necessary. I wonder if you can get paramedics through this route or if it just rings and you eventually get a counsellor.


I have experience in this field: I ran technology for one of the only hotlines in the US that didn't engage in non-consensual active rescue [0] [1]. I've written about this a little on this site in the past, when Crisis Text Line was caught sharing data.

Many, if not most, of these places give the operator full access to your phone number and whatever geolocation data they can get based on that. They also have policies where the operator is allowed/encouraged to call emergency services on you without your ongoing consent, or even without telling you. In my experience talking with others who have been affected by those kinds of policies, this can lead to police breaking down your door while you're naked and crying, or worse. A person in deep crisis is not likely to respond well to armed officers showing up, as the police are more likely to come into the situation looking for conflict.

Sometimes, you can call a local dispatch and just get medical services, or maybe a fire department sent first. But that's entirely up to the discretion of the dispatcher and local protocol.

There's also a relatively common experience I've heard where people who aren't actively suicidal call these lines, and the operator (I won't say counselor) is completely dismissive: "if you're not going to hurt yourself, what do you want me to do?"

Not to mention the stories I've heard where call centers just have passwords for their internal systems on sticky notes laying around on monitors...

The general field is so bleak that some other folks with peer support experience and I have started a nonprofit where one of the things we're doing is building open-source software that will let anyone create their own support line. Security and privacy are our primary concerns, ensuring that operators and callers never see each other's numbers or any kind of information.

[0] non-consensual active rescue is the practice of calling emergency services on someone without their OK

[1] The line was Trans Lifeline, which I cannot recommend supporting for other reasons at this point


> There's also a relatively common experience I've heard where people who aren't actively suicidal call these lines, and the operator (I won't say counselor) is completely dismissive: "if you're not going to hurt yourself, what do you want me to do?"

That would get you dismissed from any reasonably-run suicide hotline program ASAP.

I have a friend who volunteers for a suicide hotline program here in the US. He says it's actually well run and they keep close tabs on the volunteers. Everyone who volunteers is doing it because they care. It wouldn't make sense for someone to volunteer for such a program just to be dismissive and rude to people who call in. However, I could see this happening at poorly-managed programs that use low-paid employees without proper training and supervision.


I’m glad to hear that. There is a place for these hotlines and I have a lot of respect for the folks who volunteer at them - I hope it didn’t come off differently. My comments weren’t meant to be blanket “everything is like this” but rather pointing out trends & common experiences.


> if you're not going to hurt yourself, what do you want me to do?"

My brother is going through some stuff and got this exact response in the UK.

If you aren’t immediately about to harm yourself there’s basically no state provided resources.


I'm so sorry to hear about your brother, Jamie. I hope he can find the support he needs. This is too common of a story.


> the police are more likely to come into the situation looking for conflict

"We don't have time for this" [0] comes to mind.

[0] https://www.insider.com/cop-said-i-dont-have-time-shooting-k...


what's the deal with Trans Lifeline? I had their number saved when I was transitioning and had a lot of depression going on from bullying and family not accepting. are they not a good resource for us?

edit: why am I being downvoted?


I explained a little elsewhere in this thread: https://news.ycombinator.com/item?id=32121332


thank you for explaining. it's so unfortunate that our community doesn't seem to organize effectively to take care of ourselves. I've seen similar issues in the spaces I've volunteered for as well. infighting, flakiness and a lack of effective organization. :/


I see people recommend Trans Lifeline all the time. Are you able to offer specifics on this?


I'm hesitant to answer this because a lot of what I'd have to say can't be corroborated except for people who work or worked there. I'll summarize, with the understanding that I left a month after the 2020 election (I gave my notice in October 2020 and stayed on to get the organization through potential security issues around the election).

- A culture of internal anti-Blackness. During the uprising of 2020, staff and volunteers wanted the leadership team to address real issues with race inside the organization. As a member of the leadership team at the Director level, I pushed for many of the staff-led changes, but most of the team wanted to just talk about things instead of implementing policies.

- I had a bug in some software I wrote - applications for a service were supposed to be distributed based on race. A few more white people than they wanted got through. I fixed the bug immediately (it was a concurrency issue), explained it, and was met with absolute hostility - shouted at in meetings, labeled a white supremacist and removed from leadership. A plan was developed to have mediation, but after months nothing happened.

- From what I understand, they have basically gotten rid of their QA program that would review calls to make sure operators are properly trained and handling calls appropriately.

- A former staff member went missing during a mental health crisis. They said they were going to provide FMLA but fired her instead, leaving her partner and children without any financial support.

- Piss-poor answer rate. After they fired their Hotline Program Director last year, basically no one stepped up to run the hotline. Folks I've heard from have reported that many volunteers (the backbone of the hotline department) left, new volunteers weren't being processed properly.


Wasn't there also a controversy regarding alleged theft/embezzlement by officers of the organization? According to their filings with the California government, over $350k in "unauthorized purchases" were made [0] (page 2, the all-caps is verbatim):

> UPON DISCOVERY OF UNAUTHORIZED PURCHASES TOTALING $353,703 BY TWO OFFICERS OF THE ORGANIZATION THAT OCCURRED IN 2017, ON OR AROUND JANUARY 21, 2018, TRANS LIFELINE REMOVED THESE OFFICERS FROM HAVING ACCESS TO THE ORGANIZATION'S BANK ACCOUNTS AND ASSETS AND TERMINATED THEIR EMPLOYMENT AND THEIR POSITIONS AS OFFICERS AFTER COMPLETING ITS INITIAL INVESTIGATION OF THE DIVERSION. ...

It goes on to say that they didn't file a lawsuit, and criminal charges don't appear to have been pursued. What the heck happened?

[0] - PDF: http://web.archive.org/web/20190221114026/http://rct.doj.ca....


Thanks for the response. I know it's hard to take questions like that as sincere in a place like this.


You also are on the board of a literal Russian FSB propaganda mouthpiece so your representation of this should be taken with a wheelbarrow of salt. You cannot represent organisations like this and still expect to be taken at your word.

Covert action magazine.


What unrelated subjects do people not on your side have the right to talk about?


What side are you referring to?

I don’t believe I’m on a side other than that of democracy?

Is that controversial?


> A culture of internal anti-Blackness > I had a bug in some software I wrote […] met with absolute hostility - shouted at in meetings, labeled a white supremacist and removed from leadership

I wasn't there, don't know all the details, but this sounds like a classic case of Woke Monster eating itself.


It was very much performative anti racism. All the right words, none of the actions.


And your new role is as an editorial board member for CovertAction Magazine?

https://twitter.com/covertactionmag?s=21&t=zbpg0lQWdYJ70Gbhq...


I'm on the EB but I don't get paid for that. Why?


Because I know pro-Russian propaganda when I see it.


Can you provide more details on what you're thinking here?


cmg is on the editorial board of a pro-Russian propaganda operation. It probably makes sense to not trust anything they say.

cmg is directly involved in pushing disgusting lies like “Is Russia’s Bombing of the Mall in Kremanchuk Another False Atrocity Story Being Used to Justify Ongoing Military Intervention in Ukraine?” (https://covertactionmagazine.com/2022/07/01/is-russias-bombi...)

As a member of the EB, cmg apparently approves of interesting stories like “ Calls By Western Socialists For A Russian Retreat From Ukraine Amount To De Facto Support For NATO Aggression” (https://covertactionmagazine.com/2022/05/22/calls-by-western...)

cmg has also been involved in stories such as “Remember the Maine: The Alleged Russian Atrocity at Bucha Looks Like Another in a Long Line of False Pretexts for War” (https://covertactionmagazine.com/2022/05/13/remember-the-mai...)

From reading these articles, it is difficult to come to any other conclusion than that cmg is actively working to support the genocide in Ukraine. Perhaps you should treat his words like as if they were coming from William Joyce.


I’m not particularly interested in having to defend myself on this forum, on a completely unrelated post. heartbreak will likely respond, and that’s fine, but it’s very interesting that they decided to look into my (public) associations here.


"Russian-Hating Dream of Brzezinski Clan Nears Fulfillment as Poland Agrees to Host Permanent U.S. Base and Turn Baltic Sea into NATO Lake" seems, uh, self-explanatory.


The Kremlin's following the strategy of "help America tear itself apart" by fomenting racial and political divisions, so maybe the race bit set their sensors off. I think the sensitivity should be decreased though. :p


> Many, if not most, of these places give the operator full access to your phone number and whatever geolocation data they can get based on that. They also have policies where the operator is allowed/encouraged to call emergency services on you without your ongoing consent, or even without telling you. In my experience talking with others who have been affected by those kinds of policies, this can lead to police breaking down your door while you're naked and crying, or worse. A person in deep crisis is not likely to respond well to armed officers showing up, as the police are more likely to come into the situation looking for conflict.

Hi, CTL volunteer here. I have some gripes with a few of your assertions.

It's true that CTL was caught sharing data. They have retracted that policy, and it remains unclear to me how much of the data was being shared to which level of granularity. Since then, data can be manually deleted after a conversation is concluded. I have seen this happen, and I welcome you to try again if you would like to test the system. That is welcomed.

Each counselor is required to treat each texter with empathy and the gravity that a mental health crisis requires. I do not know of anyone on the platform who would disparage a texter because his/her/their crisis isn't significant enough. If you text CTL, it is for a reason, and we want to help you through that moment no matter your background.

Another important distinction is that we are trained to risk assess each and every texter, irrespective of our intuition about their mental state. That means I treat someone testing the system like I would someone who has been flagged as an imminent suicide risk.

Supervisors monitor this evolution of the conversation closely.

The assessment is important because ultimately the decision to call emergency services comes after that rigorous assessment of the person's suicidal ideation, followed by their plan and access to means, as well as their timeline. If all those criteria are met, I contact my supervisor, and then we work on separation from means. If those criteria are not met, we continue the conversation accordingly.

I have personally walked numerous people back from the edge simply by talking to them and hearing them out; often times, texters deemed imminent risks are capable of staying safe that night after we have come up with a safety plan for them together. Calling EMS is truly a last resort and not an attempt to cast off responsibility.

In the cases when we do call emergency services, it is after we have exhausted all other options. It should be noted that access to geolocation is strictly limited to these supervisors, and in all likelihood is limited to a texter's phone number alone. It's not like they have a backdoor into AT&T, and the supervisor must make a call to emergency services directly. From what I can tell, very little information is given back to CTL. On occasion, I can see a timeline that EMS was dispatched but rarely do I ever learn about the outcome.

The success of the platform is that we can work with people to find them their own solutions. CTL was not a viable intermediary for calling 911.

All in all, I recommend other readers to treat the post above with a grain of salt. Please be aware that platforms such as CTL are frequently volunteer-staffed, and, while we all do receive 20 hours of mandatory training, we aren't psychologists and we are not allowed to act in a medical capacity in the slightest. Each counselor is expected to work within a strict purview with clear objectives. Lots of well-intentioned people are there for whoever needs support. As far as volunteering goes, this is some of the most emotionally-involved I've ever had to do, and it pains me to read reviews of CTL that paint it is a data profiteering lab of pseudo-psychologists and dismissive blowhards.

Lastly, should data privacy be a cornerstone to these services? Yes, I wholeheartedly agree. But I am glad that this service exists, and we should not miss the forest for the trees. Many of our colleagues, friends, relatives, and countrywomen are suffering right now more than ever. We should not profit on their misery, but we have an opportunity to connect with them and change their lives. To my mind, that is worth every byte of data.


Hi Zhama, I’m not able to fully respond to your comments right now but I read and appreciate them even if I don’t fully agree. And thank you for what you do at CTL.

My post was general, not specific to CTL.


Unfortunately various studies have shown that people who are involuntarily committed are more likely to commit suicide. This is not a benign association: it is clear that psychiatric holds and the ensuing care at the very least are likely pointless and as no ontervention is free are likely actively harmful.

Assholes like yourself are why I need to bring a gun to my doctor visits. I might need to murder the doctor in self defense. Way easier to get out of a hold if you do that first.


I’m the asshole here for trying to help people who might harm themselves? I don’t think you have a clue what’s happening on services like this. We’re not advocating that people get locked up against their will.

You’re out of line.


Your other comments indicate you agree with involuntary holds. These usually do no good and remove agency form the person. What actually works is a more tender individualized intervention, but of course that is expensive and family may not know of warning signs.

Some of the worst people I've met are the EMTs who do these calls. Some believe they are doing no harm. They are worth killing, and I am not sure whether I could avoid doing that if someone exposed themselves like that to me.


call me a cynnic but as an american...this is theater.

people already avoid a call to 911 because the subsequent ambulance service is unaffordable and can land you in collections. they avoid the ER for the same reason. 988 assumes anyone who needs crisis care will be able to get it, or even afford it and the ecosystem of services and medications that may ensue.

988 gives, as amber alert did, a can for politicians to kick down the road and cheerlead.


I don’t disagree. But I’m not sure what alternative I have to hoping this might be the start of something.

In Ontario an ambulance trip is about $40. But in the US it can be crippling.


-- An ambulance in Ontario is $40 if you have OHIP - I know plenty of non-OHIP folks who have gotten hit with $200+ ambulance bills - myself included --


That’s still orders of magnitude less than many American ambulance visits.


My last ambulance trip in the US was billed at $12000. With my (good!) insurance I still had to pay $500.


I find this hard to believe. I work in healthcare, and occasionally see billing numbers as part of my job. Even when we send an air ambulance helicopter to a remote part of the desert, it doesn't cost $12,000.

Related to the rest of this thread, a family member was hurt at work about six months ago and needed a 12-mile ambulance ride. The ambulance company billed the company's insurance $1,400. The company's insurance actually paid a little over $300.


Someone is subsidizing something on an air ambulance if it doesn't hit $12k. Those things are $1k/hr just as a baseline, and that's before you even try to pay for a pilot or anyone else.

However, they're usually managed by air/rescue and therefor part of the fire department or equivalent.


I don't know what to tell you, it's what the bill said. Like everyone has already mentioned, I'm sure my insurance didn't pay that much but that doesn't make the situation make any more real sense; and even at the minimum of $500 the unfavorable comparison to a worst-case situation in Canada remains.


Despite me knowing the american system, it still freaks me out seeing the numbers. the last time i had to pay anything for anything medical was the deductible of 5€ (minimum 5€ maximum 10€ 10% of the price for everything you buy in one go, except generica which are free from deductions)


I've lived in Europe for a decade now and I have a similar reaction when my family still in the US talks about medical expenses or I think back to how I weighed financial vs. medical decisions during those years. It's inhumane, and seemingly impossible to impress on middle-class Americans how unnecessary and pervasive the cruelty is. Living or even thinking within its frame leaves one a broken person.


$500 for a specialized vehicle on demand 24/7 with somewhat trained workers who have to deal with undesirable work seems pretty good.

Assuming that was under the deductible, so the ambulance provider did not get paid anything else, and $500 was the negotiated pricing for members of your insurance plan.


> Assuming that was under the deductible, so the ambulance provider did not get paid anything else

Hm? The insurer would've paid the difference (minus some additional discounts depending on the size of the insurer and its bargaining power). That the patient paid $500 does not in the slightest bit indicate that the insurer negotiated the rate down to that pricepoint.

Even at $500 (and let's assume that was an hour-long ride, for easy math that's maximally generous to your argument), EMTs on average make around $20/hour at best, and maybe double that for a nurse - so a fully staffed ambulance would run around $80/hour for labor. Round it up to $100 to be generous and that still leaves $400 for the ambulance itself. Ambulance itself costs up to $150,000, so earmarking another $100 would pay it off after 1,500 hours of service - so less than a year, even if it's only running for 40 hours a week. Maybe it's really fuel-inefficient and breaks down frequently, so we'll say another $100 for fuel and maintenance. Throw in another $100 to pay off $150,000 worth of equipment and medical supplies.

So of that $500 price the patient pays, we're left with $100. At the price billed to the insurer, that's an eye-watering $11,600 of what appears to be pure profit. Maybe there's some excuse for that, but to me it's pretty obvious that something's way out of whack. $500 or even a bit more than that would be reasonable if EMTs and nurses were being paid better, but they largely ain't.


I doubt the $12k that was billed was paid by insurance company. Typically, the provider bills a ludicrous amount, and then they apply a ridiculous “adjustment” for being a subscriber to the insurance plan, and then you pay per your deductible/coinsurance/out of pocket maximum situation.

I have no idea how much ambulances and personnel cost, but I do know that whatever the costs are, they have to be distributed amongst the emergency events.

An ambulance and redundant staffing is paid to be available 24/7, but there might only be 3 or 4 or 10 trips per day.

I assume there are also considerable liabilities and hence insurance costs.


> I doubt the $12k that was billed was paid by insurance company. Typically, the provider bills a ludicrous amount, and then they apply a ridiculous “adjustment” for being a subscriber to the insurance plan, and then you pay per your deductible/coinsurance/out of pocket maximum situation.

That doesn't make the fact that they bill such a ridiculous amount in the first place any less unacceptable.


It is a well established practice in the US that billed prices have no bearing on reality and if you are insured, you have no liability to pay them, hence out of context for the purpose of discussing the reasonableness of the insurance negotiated price (which is well established to be real).


> It is a well established practice in the US that billed prices have no bearing on reality and if you are insured, you have no liability to pay them

And if you're uninsured? Or your insurance refuses to cover it? Or it does, but with a high deductible?

My point is that the "well established practice" in question is useless at best and outright detrimental (to say the least) on society. Why even bother throwing out that number unless there's an expectation that someone would pay it?


The $40 in Ontario sounds even better tho right? Just as the billed imaginary $12k figure that only exists to make “$500 seem pretty good” sounds absurd.


I did not write that the ambulance should not be subsidized by the government, merely that the negotiated price between the ambulance business and the insurance company seems reasonable considering the services provided.

I would have made the same statement if the government had paid the ambulance company $500, or if the government’s cost for providing that instance of ambulance service was $500.


I wonder what the Ontarian government pays. Are Ontario ambulance companies that much more efficient? Surely there are heavy subsidies in play.


-- The government decides how much the healthcare industry is allowed to charge - there is a schedule set down by the government - they won't pay more than it - health care providers are allowed to bill the government $240 per for a basic ride - A005 is the fee code for a general consult - it's set at $77 - that's why most clinics will only do 15 minute appointments - unfortunately -- most doctors are earning about $150/hr - the good ones who are smart go to the states because they can earn considerably more --


> somewhat trained workers

Those workers are paid ~minimum wage, and the amortized cost of the vehicle and its equipment is not $500/ride.

The reason they charge $500, $800, or $12,000 is because ambulance firms have monopoly licenses, because you're not going to haggle over the price when one arrives, and because they can charge you whatever the hell they want, and when the dust settles, some people might even pay it.


$500 could be a reasonable fee if it were generally predictable, but you're completely ignoring the fraudulent $12,000 bill and the fact that OP had to sign up for "good" "insurance" to access the real price.


Keep in mind that something like 8% of Americans didn't have health insurance at any point last year. About 35 percent of Americans receive government-funded health insurance (Medicare or Medicaid). Our system isn't great, but it is the system we have and most people participate in it.

Source: https://www.census.gov/library/publications/2021/demo/p60-27...


> Keep in mind that something like 8% of Americans didn't have health insurance at any point last year.

Again, I cannot stress enough how insane this sounds to someone from most other first-world countries.


That’s fine. 8% is a lot and it’s worth worrying about, so long as one avoids slipping, as so often happens in this discussion, into characterizing a lack of health insurance as the typical American experience. It is not that.


The statistics you're citing aren't as strong as your claim ("not typical"). 8% of Americans have no insurance at all, ever, the entire year. But it's common for the working class and even much of the middle class to have a significant period lacking insurance during the course of their lives.


Yes, you're right, but I'd push back again by noting that those people will either find work and regain insurance or they'll ultimately be approved for Medicaid, if it comes to that. I was one such person. I was uninsured in 2003 when I was in a serious car accident and hospitalized for 18 days. What happened is that I was immediately approved for Medicaid and most of my bills -- totaling in the hundreds of thousands -- were covered.


My intention was the opposite. By pointing out the $500 being reasonable, meaning that the insurance company negotiated a decent price.

Obviously, the $12k is ludicrous, proven by them being willing to accept $500 for people who belong to an insurance plan.

Health insurance in the US is not just insurance against a one time high cost event. One aspect of it is paying a business to gain access to lower pricing due to volume that you would be unable to get as an individual, which seemingly this person’s insurance plan did.


> One aspect of it is paying a business to gain access to lower pricing due to volume that you would be unable to get as an individual

It only makes sense to talk about volume discounts when there is actual savings from providing volume (for example, less packaging). Many different instances of individual care do not create such savings, for anything but handling the make-work billing paperwork that this system itself generates.

This idea that individuals shouldn't be market participants is a broken assertion that underlies much of our healthcare dysfunction. In the situation you're describing, the "insurance" company has zero market leverage over the ambulance provider, and so you're championing a specious "negotiation". Meanwhile individuals that need a ride to the hospital avoid calling 911 since they have no idea what it will cost, and instead look to markets with price transparency to fill in (ie markets where they're welcome).

A straightforward healthcare reform would be to eliminate this cartel dynamic of providers having a different price for each "insurance" company, and mandate that they charge the same published prices regardless of who is paying. At that point, insurance companies would financially provide real insurance rather than their current function of bundling and obfuscating price signals. There would no longer be this "out of network" nonsense, but rather insurance coverage would be based on percentages of market prices. Insurance companies could then recommend providers that charge lower prices to save money for themselves and their customers, while still allowing their customers to be market participants when their preferences differ.


>This idea that individuals shouldn't be market participants is a broken assertion that underlies much of our healthcare dysfunction

I do not assert this. I would much prefer transparent pricing and people being able to shop around.

> In the situation you're describing, the "insurance" company has zero market leverage over the ambulance provider, and so you're championing a specious "negotiation".

If this was true, then the ambulance company would not have accepted $500, and would instead demand the $12k they billed. It may be that the leverage is simply political or PR, but it must exist in order for them to come down from their fantasy list price.

I agree with your last paragraph, and that is the situation as of recent due to new laws passed about surprise billing and out of network restrictions for emergencies. As well as publicly listed prices.


Would you also calculate the economics of privatized firefighters like that?

Or are you at some point willing to admit that not everything should be a private, purely for profit/shareholder value, venture?


I did not claim anything about what should or should not be subsidized by taxpayers. My comment was simply about the actual cost of providing ambulance services.

The fact that the insurance company can negotiate the bill to $500 indicates what the real price is. The $12k number is just fantasy numbers that healthcare providers throw out to start the negotiation.


> The fact that the insurance company can negotiate the bill to $500 indicates what the real price is.

That really depends on your definition of "real price", particularly considering how in a lot of developed countries that'd still be considered a pretty outrageous price to pay for such a situation, particularly while even having insurance.


I am using price in the economic sense of price, where the supply and demand curve meet. Such as the price of a good when you go to a market and haggle with various vendors.

It does not depend on who pays for it.

I did not intend to comment on who should or should not be liable for paying this price, simply that $500 seems like a reasonable price for an ambulance service.


I paid $1400 for an 8 mile ambulance ride this year in Colorado. I think this was applied to my high deductible health plan, but I got to pay the full amount (and they don't provide any kind of discounts to insurance companies).


An ambulance to come get me after I slipped on the ice and broke my leg took me about 3/4 of a mile to the hospital, providing no additional care en route, cost $975 about a decade ago here in NYC.


healthcare reform, gun control, education reform and labor reform. these are all very hard, but adding a telco service is relatively easy.

btw many is cities can barely keep their dispatch for 911 staffed.


> healthcare reform, gun control, education reform and labor reform

One of these things is not like the others.

There's no need for gun control once a society has implemented the other three; violence and suidice (with or without access to firearms) is a direct function of socioeconomic inequality - and I'm uncomfortable (to say the least) with disarming the very working class most impacted by said socioeconomic inequality at all, let alone before actually addressing that socioeconomic inequality.


I'm not sure how you got it that violence and suicide is all because of socioeconomic inequality.

Suicide is a direct function of depressive issues and circumstances that peaks on you at the same time you get that one too many "it's gonna be a bad day" piece of news. I'm a suicide survivor (I say survivor because I didn't attempt anything. I succeeded.) whose only alive because my bulldog lead my youngest brother to where I was outside as he had dropped by to see me. A lethal dose of methadone is 50mg. I took 500mg and washed it down with Jim Beam. I was legally dead three times (once in the ambulance and twice in the ICU). I'm not going to say it doesn't happen....giving someone with depression all kinds government reform will do exactly nothing to cure that depression. More affordable opportunity to seek mental health, sure...I'm with you. But even that is maybe 10% chance to prevent if they're down on a day when something happens. I had divorced as well as having my middle brother pass away within weeks of each other.

As far as violence? If you made everyone a millionaire today, there'd still be violence crime, hence violence to retaliate to that, tomorrow. Because people are never satisfied. And unless every physical asset was a cookie cutter model of every other item like it, people are going to be jealous of what someone else has. The best way to cure a lot of the violence is for people to leave each other alone and show some decency to each other.


> I'm not sure how you got it that violence and suicide is all because of socioeconomic inequality.

Because people generally don't kill themselves or others for shits and giggles.

> Suicide is a direct function of depressive issues

Which largely go unnoticed, undiagnosed, and untreated until it's too late, in no small part due to the absolute shitshow that is mental healthcare access here in the US.

> and circumstances that peaks on you at the same time you get that one too many "it's gonna be a bad day" piece of news.

For large swaths of the American population, those pieces of bad news skew heavily toward socioeconomic circumstances. Job loss, debt (incl. medical debt), homelessness, being convicted of crimes because you couldn't afford any better than an already-far-overworked public defender... the list goes on. Even for the things outside that list, they become a lot easier to bear when you can actually afford some degree of treatment.

> giving someone with depression all kinds government reform will do exactly nothing to cure that depression

It will do everything to solve it in the vast majority of cases, and in the remainder of cases will at least prevent "I can't afford it" from being an excuse to get help.

> If you made everyone a millionaire today, there'd still be violence crime

There would be a hell of a lot less of it.

> The best way to cure a lot of the violence is for people to leave each other alone and show some decency to each other.

Which is a lot easier to do when you don't have to resort to crime for basic survival.


> I'm uncomfortable (to say the least) with disarming the very working class most impacted by said socioeconomic inequality at all, let alone before actually addressing that socioeconomic inequality.

Does that imply you'd support an armed insurrection? That seems pretty extreme! And if not, then why exactly do these people need guns?


> Does that imply you'd support an armed insurrection? That seems pretty extreme!

It implies that I support the right to self defense - including against an oppressive regime and the enforcers thereof. Specifically, it implies that I support the exercise of that right among the class of people typically excluded from it. Violence is the last resort, but it is a resort nonetheless.

"Under no pretext should arms and ammunition be surrendered; any attempt to disarm the workers must be frustrated, by force if necessary" -- Karl Marx

"That rifle on the wall of the labourer's cottage or working class flat is the symbol of democracy. It is our job to see that it stays there." -- George Orwell

"A man's rights rest in three boxes. The ballot box, jury box and the cartridge box." -- Frederick Douglass

> And if not, then why exactly do these people need guns?

Because even when a government is not actively oppressing its people, it is demonstrably (with considerable regularity) incapable of protecting each and every one of its citizens from one another. Like the saying goes: when seconds count, the police are an hour away. Every person has the right to ensure one's own safety and security, even if their government can't or won't ensure it for them.

And that's entirely ignoring things like non-combative use of firearms, like hunting or pest control or defense against predators or marksmanship or what have you. Quite frankly: the purpose for one's ownership of a firearm is the business of none but oneself.


> when seconds count, the police are an hour away

I can potentially see this in rural areas. Not so much in urban areas, where the police are much nearer and it seems that the guns are the main conveyer of harm.

I don't think you can ignore that they are also used in offence, not just defence. I live in the UK and I don't need a gun to defend myself, because any attacker is extremely unlikely to have one either (because the penalty for even being found carrying one is so severe that it's not worth the risk for them). One of the best ways in which a government can protect its' citizens from each other is removing dangerous weapons from their possession!

I guess my question is: what are you scared of? To my mind the most likely thing to be a victim of is burglary, in which case isn't it much better to just let the robbery take place (and then claim on insurance) while being safe and unharmed than to risk being shot in an armed conflict? Seems to me you make yourself less safe not safer by bringing guns into the equation.


> Not so much in urban areas

Unless you have a cop on every street corner (and even then), you wouldn't have enough coverage for cop intervention to be something upon which you can rely for your own safety. At best, they might catch your assailant after you're already dead.

> I live in the UK and I don't need a gun to defend myself, because any attacker is extremely unlikely to have one either

You're ignoring the vast differences in available socioeconomic safety nets between the US and the UK. The UK's still pretty shitty on those metrics (which is why there's no shortage of violent crime), but it's certainly better than here in the US.

> I guess my question is: what are you scared of?

I'm scared of my government deciding that it's time to round up everyone of $ETHNICITY or $RELIGION or $IDEOLOGY or $SEXUALITY or what have you and send them off to internment camps. I'm scared of white supremacists deciding it's time to bring lynch mobs back into fashion. I'm scared of the ownership class using the state to coerce (with increasing severity) the working class into continuing to work despite continuing to get the increasingly short end of the stick. I'm scared of theocrats deciding that "separation of church and state" is no longer necessary and therefore empowering themselves to impose their own religion (or more precisely: a very twisted and corrupted version of it) on every other American. I'm scared of GSRMs losing the rights we had just so recently won.

> isn't it much better to just let the robbery take place (and then claim on insurance)

It would be much better to deter the robbery in the first place. It would be much better than that to give people a safety net such that they don't have to resort to robbery in the first place.


I would, if the right people were getting shot at. If it were realistic to hold them to account without killing them, guns might actually be unnecessary...unless you're hiking in griz country.


They are all very expensive, and so it is a political football of how to minimally fund them while also being able to say society is “offering” them.


Policing in the US is shit in part because other social services are under developed that the police have to double for everything. Frankly it’s crisis too because doing social services and policing is a shit job that isn’t going to attract the best and brightest. Add to that it’s a job for Iraq and Afghanistan vets probably suffering from their share of PTSD, and you get a pretty volatile combo


> policing is a shit job that isn’t going to attract the best and brightest.

It's not that it's a shit job, it's that it's a job that requires you to commit reprehensible acts, so good people can't join in good conscience. If our laws, law enforcement methods and justice system weren't horrifying, cops would be better, no matter how shit the pay or demanding the expectations.


>it's a job that requires you to commit reprehensible acts

It absolutely does not require that.

> If our laws, law enforcement methods...weren't horrifying

Give some examples and provide some practical solutions.


I believe throwing people in jail for getting high is a reprehensible act, especially when you consider what it does to their family members, so I believe being a police officer requires you to commit reprehensible acts. Your mileage may vary.


> I believe throwing people in jail for getting high is a reprehensible act

Are you actually required to do that as a police officer? Would it not be up to the discretion of the officer as to whether it was in the public interest to make an arrest or not? Here in the UK it would be pretty unusual for someone to be arrested for getting high unless they were causing a public nuisance, property damage, or similar.


This is the case, and if it were as common as described, there would be many many examples available. The cops are likely not even to roll out for "someone getting high" unless they're really bored or something else is happening.


Tens of thousands of people in the USA are currently incarcerated for possession.


And if you become a cop, you can choose not to arrest those people.


Cops don't have to follow orders from a chain of command? They get to still be cops after refusing to follow orders from management?


Even our libraries do social services now. Libraries have become street people congregation places, especially in bad weather. Ours (Denver) has security force of 30 to escort out misbehaving patrons. They also have a couple social workers that step in when helping a patron makes more sense than expulsion.


Denver 911 now sends out social services as first responder if judged non-life threatening. For example a common 911 call asksfora ride to health service.


The reason social services are underdeveloped is because police spending has swollen to consume massive portions of municipal, state, and federal budgets. This is thanks to decades of conservative politicians beating the drums of "wasteful" welfare spending and "fighting crime by spending more on police."

Forty percent of Uvalde's budget was going to the police - $4.3M for 15,000 residents, or $2900/person. That doesn't include the half a million dollars for their school police force.

New York City has a budget of about $100BN, and $11BN goes to NYPD - $1300 for every single person in the city.


Wow, that's insanity. Have you ever thought about making a simple single page app showing comparative stats? I'm curious how other major cities like LA and Chicago stack up.


I think this characterization is mostly wrong on the facts. First of all, U.S. spending on police is pretty typical, relative to our peers (as a percentage of GDP):

https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_pr...

Second, spending on police has actually been trending down for quite some time:

https://fred.stlouisfed.org/graph/?g=Q7WX

And the number of officers per capita has remained remarkably stable over time (contra suggestions that the number of police has risen dramatically). See Table 1 in this PDF:

https://bjs.ojp.gov/content/pub/pdf/nsleed.pdf

Third, we spend much more on schools than on police:

https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_pr...

Despite the prevalence of memes to the contrary:

https://twitter.com/RCAFDM/status/1532739121562656770?s=20&t...

https://twitter.com/CharlesFLehman/status/153270044228675993...

Fourth, because spending in the U.S. is split amongst federal, state, and local governments, looking purely at local budgets is often more obfuscatory than explanatory. If we look at combined state and local spending, the picture looks quite a bit more reasonable:

https://www.urban.org/sites/default/files/2020-06/state_loca...

That graph in words:

> Overall, police spending was 4 percent of state and local direct general expenditures in 2017. (This data included federal transfers; if we look at just own-source funds, police spending was 5 percent of state and local expenditures.)

> This is far less than what state and local governments spent on public welfare (mostly Medicaid in the Census accounting) and K–12 education, but more than many other services, including housing and community development (and others not listed on the chart).

Source: https://www.urban.org/urban-wire/what-police-spending-data-c...

Obviously people can disagree about how much we should spend and on what, but, generally, the U.S. spends a pretty typical amount on police, that amount is significantly less than on various other social services, and the amount has largely not been growing.


Very true. Plus there have to be many of these calls who are just looking for someone to talk to for the moment.


There are thousands of stories of people calling this number and having a SWAT team show up at their home.

E: hard to even imagine what kind of an utterly horrible person would downvote this


In case anyone was wondering, most SWAT teams do 8-16 callouts a year. Major metropolitan teams might see 50ish on a busy year. The vast majority of these are hostage situations, but bomb situations and active shooters land in there too.

https://www.ksl.com/article/46295693/when-swat-teams-are-use...


> most SWAT teams do 8-16 callouts a year

Which might not seem like a lot, but this scales up quickly considering there are more than 17,000 swat units in the US [0].

If we average the callouts to 12 per yer, per units, that's still 204.000 callouts per year on a nation-wide scale. A number that does not seem too unrealistic judging from past data I could find [1].

[0] https://www.theiacp.org/resources/document/national-special-...

[1] https://theweek.com/articles/531458/troubling-rise-swat-team...


But it demonstrates that SWAT teams are not being sent to people at risk of suicide.


It doesn't demonstrate any such thing.


Do you have any counter evidence? SWAT isn't gonna roll because someone slit their wrists or chugged aspirin.

Now go outside and start pointing firearms at people or taking hostages and you will probably be getting some SWAT attention.


> Now go outside and start pointing firearms at people or taking hostages and you will probably be getting some SWAT attention.

The article from The Week has a WaPo source that has more detailed data on SWAT deployments in Maryland [0];

"Since the law passed in 2009, the data have consistently shown that on average there are about 4.5 SWAT raids each day in Maryland."

"• Prince George’s County alone averaged well over one SWAT raid each day in 2012 (510 in total)."

"In 2012, nearly 90 percent of the SWAT raids in Maryland were to serve search warrants."

"• Half the SWAT deployments in 2012 were for “Part II” crimes, the nonviolent class of crimes. The vast majority of those raids were to serve search warrants on people suspected of drug offenses."

So not really a lot of "pointing firearms at people" but apparently a lot of war on drugs.

Also; Around 51 deployments in Maryland didn't serve search warrants, tho it doesn't detail it further what they instead did.

[0] https://www.washingtonpost.com/news/the-watch/wp/2014/02/17/...


https://theweek.com/articles/531458/troubling-rise-swat-team...

This 2015 article claims 80k deployments per year

And I guess it makes little difference whether it’s the SWAT team that shoots you or just regular cops.


Your articles source for that 80k figure is literally a guess by a criminologist who gives the range "50k to 80k" based on literally no data. The only data they are using is PG county MD which has one of the highest murder rates in the country.

In 2021 there were ~1,000 police shootings. 85% of shot suspects were armed with a deadly weapon. That's in a nation with a population of 334,000,000 people.


This is either an intentional lie or a typo. There were 1000 police killings, not 1000 police shootings.

edit: and I'm even accidentally being deceptive. There were over 1000 people shot dead by police. There were more people killed by police.


"Deadly shootings" is the phrase used by WaPo where I sourced the number.

There are 1,136 total killed by police in 2021. 1,055 of them were shot.

There is a rough estimate that there were about 800 non-deadly police shootings, but that's a rough guess without much data.


> 85% of shot suspects were armed with a deadly weapon.

That percentage is artificially inflated due to LEOs having a very broad definition of "deadly weapon".


Guns kill people. Knives kill people. Hammers kill.. a surprising number of people.


I'll bet you $100 those SWAT deployment figures are so low because they aren't counting all the warrants they have them serve as deployments. Departments use them constantly for that kind of stuff. They love to hut hut around and play soldier.

Side note....did you read about those 150 Americans they chose randomly, and then stripped them of their right to vote as well as their right to firearms? It's funny how I could spread that fake story and people would lose their minds talking about a government not long to stand. Yet, if I say that 150 unarmed Americans were murdered by agents of the state who were violating their civil liberties under color of authority you'll cite the national population and say that shows great professionalism. Oh....the FBI is about to stop tracking those stats since only 57% of total LEO reported to them for the 2021 numbers. Just 44% reported the year prior.

This entire bizzaro world of where it's patriotic to support a group of revenue generators for the state being able to murder someone because, "Well....he took a breath faster then the previous one and I was sure he had a SAW system in your pocket....so me and Fred shot him 37 times. Well....we shot at him 37 times. But a few hit him. Some random house of someone in that area luckily took all the wayward rounds for us!", meaning it takes a true patriot to understand that our rights are all based on supporting someone who will allow you to die or end you themselves if they even see a shadow that makes them think that you mean him harm and are planning his demise.


If SWAT shoots you, you gain a lifetime achievement. Unfortunately, you don't live to see the toast message at the bottom of your HUD.


Don’t overindex on anecdotes. Policing has problems but in general where police in America have retreated, crime has gone up.


This "fact" is really really popular among conservative news, but nobody has hard evidence. Do you have a source?


Look at the arrests numbers and homicide numbers for all of the big cities pre and post George Floyd. Arrests are down, homicides are up.


Doubtful, considering that there were essentially zero places that actually pulled back police.


I’ve heard people advise not to call such hotlines because their intervention is not limited to just talking to you. It’s said they often cal the police who stop you by force and often make your life even worse than it was.


I also wonder what the impacts of having "Placed calls to the suicide hotline" in your permanent record will be on people's lives if they do choose not to take it.

With the state collecting that data, your phone company collecting that data, your cell phone OS collecting that data, random apps collecting that data, and who knows who is on the other end of that call and what they're doing with your data.

Will you be turned down for jobs because when a company has a choice between two equal job candidates and one of them has shown suicidal tendencies at any point why should they risk that their employee will kill himself and lose money on re-hiring/re-training?

Will your health insurance company buy that data? Your life insurance company?

Could you lose your right to own a firearm?

Can it cost you custody of your children?

Will it end up leaked or "lost" on a USB drive and find itself on the internet?


Practically speaking, none of these things will happen.

This is actually one of the big hurdles to getting some people into therapy/treatment/medication that they need: They imagine a lot of catastrophic scenarios about what could possibly happen if they get the help they need, which creates a gridlock that traps them in their situation.

From a pure risk management perspective, the highest risk by far in these scenarios is failing to accept help that could improve the underlying problems. If someone reaches the point of considering suicide, it doesn't make sense to refuse help due to hypothetical fears about some future job obtaining phone records and declining someone for a job (which isn't a thing that happens, BTW).

Don't let fear of far-reaching hypotheticals get in the way of making progress on mental health.


> Practically speaking, none of these things will happen.

Practically speaking, these kinds of things are happening every day. I would agree that it might be better to take the help and live accepting the lifelong consequences of your actions in seeking that help. A life where you lose your children, lose job offers, or have your deepest troubles exposed to the world might easily still be a life worth living.

The reality is that we've created and enabled a system that hurts people. Our communications are logged forever and we have no power to limit the ways that data can be used against us. It's only natural for people to take that into account before doing something that makes them so very vulnerable.


How will you lose your children? How will you lose job offers? Children aren’t even taken away where there is known abuse going on. Lose job offers? How would a company even know you were seeking help?



you lose your children when in the middle a custody battle your partner (or ex-partner) subpoenas your phone records, or even your medical records, and uses that to help convince a judge that you're unfit due to your mental health issues and that those issues will have an impact on your child. (see https://dadsdivorce.com/articles/parents-mental-illness-chil...). The stigma that exists surrounding mental illness makes losing your child far too easy.

How would you lose a job? Your would-be employer faced with two otherwise equally qualified candidates pays a third party to run a background check that includes information lifted from your social media sites (https://www.careerbuilder.com/advice/social-media-survey-201...) and collected from data brokers.

> Data brokers will often combine all the information outlined in these two lists to build complex profiles about each of us. These profiles are used for an increasing number of purposes, from serving targeted advertising to crafting insurance policies to providing background checks for employers. (source: https://www.digitaltrends.com/web/its-a-data-brokers-world-a...).

The FTC has warned about this kind of thing (https://www.nydailynews.com/sdut-ftc-puts-background-check-s...) but it still happens.

Maybe you called the suicide hotline using your cell phone and some sketchy app (like a call blocking app or facebook: https://www.theverge.com/2018/3/25/17160944/facebook-call-hi... or even a stalker app: https://news.softpedia.com/news/stalker-android-apps-with-th...) sold your contacts/call history or maybe your phone company did it. See this example from the article here: https://arstechnica.com/tech-policy/2013/12/att-accused-of-v...

> "[T]he sale of CPNI to the government isn’t our only concern—when we did a little more poking around, we found that all four major mobile carriers (AT&T, Sprint, T-Mobile, and Verizon) have privacy policies that indicate they believe it is OK to sell or share similar records to anyone,"

It's not really a question of "how is anyone going to know?". Every communication you make is logged forever and shared (read: sold) with "partners" and turned over to the state. Someone, somewhere, will absolutely have that data. You aren't allowed to know who has it, where they got it, how accurate it is, what they are doing with it, or how/if it's being secured, but it is out there and it will follow you for the rest of your life.


What "far reaching hypotheticals"?

https://news.ycombinator.com/item?id=32122139

I've heard over and over horror stories along those lines. Someone having a mental health crisis calls emergency services for help (and absolute best case scenario they get a very expensive taxi ride to the ER) or goes to the ER themselves. The ER pumps them full of drugs or just locks them in what amounts to a prison, does nothing to treat people or connect them with services but charge tens of thousands of dollars, leaving people in the same spot they were in before but with mountains of medical debt.

Or, someone is honest with their therapist, the therapist prioritizes not getting hit with a malpractice lawsuit so they report their patient to the police, and...see above, except worse, because the patient isn't expecting it nor did they consent to such a sudden and drastic intervention.


You are 100% wrong. The current infrastructure only exists to reduce liability (hr ect) and nothing more. It could be subsidized to prevent poor outcomes but I'm honestly afraid of the lobbying against it.


if you are suicidal or have mental health issues you absolutely should not be able to go out and buy a gun until a mental evaluation takes place.


Lots of people feel the way you do, and that kind of thinking is one reason why someone might hesitate to have that black mark on their record for the rest of their lives.

If we want people to get help we need to think very carefully about what getting help will cost them, because the higher that cost is the more people there will be who are unable or unwilling to afford it.


Absolutely those things can happen, and they should.

For example, imagine if an airplane pilot or anyone in a position of being responsible for a mass number of lives has previously called into suicide hotlines.

Would you feel secure knowing the pilot of your plane once exhibited suicidal tendencies? I doubt it.

Any bits of data we can collect to make accurate assessments should be collected.


> Any bits of data we can collect to make accurate assessments should be collected.

This is the kind of thinking that got us into this mess. The data being collected may not be accurate, may not be interpreted correctly, and may not even be useful, but fearful people like you will happily use it for a tiny sliver of peace of mind.

Lets say the pilot on your next flight did call the suicide hotline 15 years ago after his wife and child were killed in a car wreak. Would that make him more likely to be a danger for you today than the pilot on your last flight who was currently suicidal but never called the hotline?

Lets say the pilot on your flight wasn't just going through a rough time 15 years ago, but was actively feeling suicidal on the day of your flight. Is it more likely that he would also be a mass murder who wanted to kill everyone on the plane, or is is more likely that he would kill himself later that day while alone in a hotel room at your destination city?

Thoughtcrime is a dangerous thing and our algorithms aren't so good at predicting human behavior that we should support handing out extrajudicial punishments to people based on what they might do. Those are things you should fear far more than what the mental health history of your pilot might suggest.


> Would you feel secure knowing the pilot of your plane once exhibited suicidal tendencies? I doubt it.

I really don't care, to be honest. As long as the problem has been fixed through major changes to lifestyle and/or medication, plus enough time has passed to ensure that the person is stable, the fact that they once called a hotline is irrelevant.

I might not be as vehemently against the collection of this data if there were a strict retention limit written into law, perhaps 3-5 years, alongside a solid plan to properly enforce that limit and to keep records confidential.

As written, your comment implies that people can never change and situations can never improve. People regularly change their lives drastically, especially young adults whose brains are not even fully done developing.

> Any bits of data we can collect to make accurate assessments should be collected.

I doubt that the fact that someone called into a hotline twenty years ago would allow anyone to make an accurate assessment as to their fitness to fly today. It would likely be used as a tool of oppression, and it would make people think twice before choosing to risk their future career prospects by calling into the hotline in the first place.

Permanently barring hotline callers from becoming pilots makes about the same amount of sense as permanently barring people who have ever had a broken arm from becoming pilots.


You seem strangely empathetic. Perhaps you have made calls to these hotlines or wrestled with complex emotions as well.


This is the first time anyone has called it "strange" that I am an empathetic person. Perhaps many people have not gone through (and recovered from) enough hardship to properly develop their sense of empathy like I have.

Better bar me from becoming a pilot, quick.


This isn't a reasonable blanket policy. While I definitely would feel encouraged knowing my pilot has not displayed suicidal ideation, I do not support tracking writ large.

For example, resident physicians are known for being pushed to work 80+ hour weeks. Would any of them ever officially admit to having mental health issues? Hell no, and that's a problem from an ethics perspective and a declining level of healthcare, not to mention tragically ironic to boot.


Imagine if an airline pilot or anyone in a position of being responsible for a mass number of lives has felt suicidal and considered calling into a suicide hotline.

Would they feel secure knowing their call will create a permanent record of suicidal tendencies, limiting their career for years to come? I doubt it.

Any bits of data we collect to make accurate assessments will encourage suffering people to withdraw further and remain silent instead of getting help.


I think the type of background check necessary for something so life-critical like piloting commercial airliners should be considered distinctly different from the kind that any other normal job should involve


I am a Crisis Text Line volunteer. So the short answer is yes we do call EMS when we have to. I posted this longer answer in a different parent on this thread, but I'll re-post it since it directly speaks to your question and sheds some light on the criteria we use to determine if someone might harm themselves.

"...We are trained to risk assess each and every texter, irrespective of our intuition about their mental state. That means I treat someone testing the system like I would someone who has been flagged as an imminent suicide risk.

Supervisors monitor this evolution of the conversation closely.

The assessment is important because ultimately the decision to call emergency services comes after that rigorous assessment of the person's suicidal ideation, followed by their plan and access to means, as well as their timeline. If all those criteria are met, I contact my supervisor, and then we work on separation from means. If those criteria are not met, we continue the conversation accordingly.

I have personally walked numerous people back from the edge simply by talking to them and hearing them out; often times, texters deemed imminent risks are capable of staying safe that night after we have come up with a safety plan for them together. Calling EMS is truly a last resort and not an attempt to cast off responsibility.

In the cases when we do call emergency services, it is after we have exhausted all other options. It should be noted that access to geolocation is strictly limited to these supervisors, and in all likelihood is limited to a texter's phone number alone. It's not like they have a backdoor into AT&T, and the supervisor must make a call to emergency services directly. From what I can tell, very little information is given back to CTL. On occasion, I can see a timeline that EMS was dispatched but rarely do I ever learn about the outcome.

The success of the platform is that we can work with people to find them their own solutions. CTL was not a viable intermediary for calling 911."

I've volunteered nearly 300 hours, most of those were dead of night EST. I've spoken to several hundred people, and maybe a couple dozen have been flagged as imminent risk. Of those flags, I can count on one hand those who have required a call to EMS. Mostly, I'm able to come up with a safety plan with them and get them through the night.


Calling the authorities under _any_ circumstances where the person is not planning to harm anyone else is unacceptable. The way you talk seems to presume that all suicidal people are out of their mind and irrational and need to be protected from themselves, which allows you to rationalize neglecting respect for their bodily autonomy. My body, my choice. It’s a person’s goddamn right to make the choice whether it’s better for them to continue living or not. How can we call ourselves free persons if we’re not even in control of our own body?


You're viewing this rather myopically. If someone texts us, we're operating under a valid presumption that they value their life, otherwise why text for help? We can't call EMS on someone we're unaware even exists.


My views are based on personal experience, so they may be biased, but they’re not ignorant. Years ago I was at the height of a decade of misery and spent months convincing myself that God and hell did not exist so that I would have the option of killing myself. I then spent months when I would decide every day whether I wanted to keep living. My life is top 1% awesome now, but if I had to go back knowing what I know now I don’t know that I would endure that suffering again to get where I am. Nor would I force anyone else to. Regular people can’t imagine the level of suffering someone contemplating suicide is experiencing. I’ve talked to a number of acquaintances contemplating suicide since then and I’ve made a point of never telling them it’s wrong. I offer my friendship and support to make sure their feelings are not from lack of that, but I also give them advice on what to do instead if what they’re planning is unnecessarily painful. To my knowledge they’re all still alive and don’t think I’m a jerk for not telling them it’s wrong to do it.


I respect your position on autonomy and letting people control their bodies. However, I am not sure if I personally am prepared to take it to this extreme. It's not how I was raised, and something is deeply unsettling to me to be a part of such a destructive action. I need to think on it some more.

No counselor on CTL will say it's wrong to end his/her life. That's because one of the core values is to treat each person without judgement (on any issue they bring up, from abuse, to self-image, to drama with parents, to rape).

For example, if someone says "I am having thoughts about suicide." No counselor would respond, "Oh that's awful, you shouldn't be having those. What's wrong with you?"

Or if someone says, "I just don't see the point in life anymore." No counselor would respond with, "Oh well life is sacrosanct and you're lucky to be here, so how could you possibly think about killing yourself? Your pain can't be that bad -- just think about your family who will be so sad."

These tropes are obviously harmful in a therapeutic setting, and the judgement is so counterproductive to keeping people engaged and finding solutions within themselves, which is key because we are not authorized to act in a medical capacity or advise people on what to do.

I have had many conversations with people who are clearly in lasting and profound pain and who just don't want to continue. Chats such as these are probably the hardest to endure because some people are just so resigned to their misery, and major depression just can't be treated by text. I'd give them a hug, but well...

I just want to end on a bitter note that while it seems like a lot of growth has happened in treating mental health, unfortunately many services have gotten a bad rap or are viewed suspiciously for the fact that previous generations of healthcare workers and society writ large did not give credit to the pain and difficulty in surmounting these conditions. It is a very dark morning in America, and we must be willing to listen to and validate each other's pain. CTL is one such location where that is possible.


Thank you for the thoughtful reply, I see what you’re aiming for is admirable and something a lot of thought was put into. I think where you might be kidding yourselves is on the passing judgment aspect. You may not verbally express judgment, but what is calling the police without someone’s consent other than passing judgment on what they’re doing?


This is an special problem for the uninsured that struggle with mental health.

A close friend struggled with bipolar. She was uninsured and making close to minimum wage…calls to suicide prevention hotlines resulted in thousands of dollars in new bills from ER visits and even involuntary psychiatric care.

She was struggling to pay rent. Being discharged in effectively the same condition as before but with new debt she wouldn’t be able to pay off for years…the medical bills for involuntary psychiatric care were their own special sort of crazy.

See https://ajp.psychiatryonline.org/doi/10.1176/appi.ajp.2020.2...


Some of that is on the FAQ page: https://www.samhsa.gov/find-help/988/faqs

Will 988 calls be referred to 911?

Currently, a small percentage of Lifeline calls require activation of the 911 system when there is imminent risk to someone’s life that cannot be reduced during the Lifeline call. In these cases, the crisis counselor shares information with 911 that is crucial to saving the caller’s life.

So it does sound like that can happen. Though I don't know what else they could reasonably do if it sounds like the caller is imminently going to do serious self-harm.


This is likewise true of any human interaction. It’s not like they’re going to promise to never refer a situation to emergency services.


Yup. A friend related a similar story to me.

Having some counselors stop by or something, might be cool, but the police are basically the opposite of that, at least today, at least in most places. I can't imagine a worse sequence of events to kick off.


You don’t hear about the police interventions that go well.


By most accounts, the sequence of committing suicide has much worse outcomes for the individual than forceful intervention by police.


You say that like there's a difference.

The first person I know who committed suicide, did so after being arrested for something that shouldn't have even been illegal. But the ordeal into which he was plunged by law enforcement was too much to handle. He was very stressed out by the shame of being in the newspaper and such, but nobody realized the degree until it was too late.

The second, too. Different details but overall similar scenario; he wrote of the feeling of being ground up by this massive machine.

Want to make someone feel hopeless, start by sending police in place of counselors.

I only know two people who've committed suicide. So that's not a great track record for police making things better.


> You say that like there's a difference.

There is a difference. Actively preventing someone from committing suicide, taking them from the absolute brink of destruction, is the first step towards recovery. Intervention works.

> The first person I know who committed suicide, did so after being arrested for something that shouldn't have even been illegal. But the ordeal into which he was plunged by law enforcement was too much to handle. He was very stressed out by the shame of being in the newspaper and such, but nobody realized the degree until it was too late.

I'm sorry to hear that, but that's entirely non sequitur to my point.

> Want to make someone feel hopeless, start by sending police in place of counselors.

Intervention by police to prevent someone actively trying to kill himself results in better outcomes for the person than the person actually killing himself. Or it could be firefighters. Or a random passerby. Police are sent because they are what is available.


> It’s said they often cal the police who stop you by force and often make your life even worse than it was.

I asked a friend who volunteers for one of these hotlines. He says it's actually rare and the guidelines are more about people are in imminent danger to themselves or others (e.g. threatening suicide by a method that would endanger other people in the process, or worse, implying threats of hurting other people or inducing suicide by cop).

Definitely not the common or standard outcome, though.


> or worse, implying threats of hurting other people or inducing suicide by cop

"What's this? The caller intends to commit suicide by cop? Surely sending cops to kick down his door will put a stop to that!"


SWAT showed up to my house, looking for a suicidal person, who may have had a gun. Wrong address.

Fortunately, I only had to walk out into the middle of my street in my PJs. Sadly, my biggest concern was some trigger happy lunatic would kill my new dog, imaging a hyperactive doodle puppy as a vicious cop killing hellhound.

I'm still a little fuzzy on why a health check requires a paramilitary response. Wouldn't it be safer and cheaper to have some sweet little old lady with a clip board knock on my door?


This is true, actually. A good friend of mine disappeared for a while because of this. The story he told me about the experience afterward was wild.


We're spreading FUD about even a suicide prevention hotline? This is going way too far. Someone who needs help might not get it.


What constitutes a 988 emergency?

I was raised with a sacrosanct view of 911. Do not call unless it is a bona fide emergency. This means something along the lines of a situation outside my expertise that poses a threat to life. Broadly speaking it ranges from medical, physical, security, and probably a host of other things I'm forgetting.

However, I don't have the same instilled ideas about 988. What are the sufficient conditions to place a call, for oneself and for others?


If you think you should call 988 for yourself, you probably should. Consider the results of a false positive versus a false negative. I think the people on those lines are happy enough to deal with 100 of the former to prevent one of the latter.

More subjectively, if you find yourself at a moment where you simply cannot think of any reason not to kill yourself, and especially if you have a fairly concrete plan, well, what do you have to lose? You can always apologize later.

Regarding 911, I called once, the real deal. I was appalled and experiencing a fair amount of shame, but realized that all social conventions had fallen away. I had found myself in a pit of agony with no way out, and there was nothing I would not have done to get out. I'm not saying you should wait until that point--many life-threatening situations do not involve agony--but if you're there, you definitely should make the call.

In another case, I called 911 for a child. I thought there was a five percent chance that she would experience an outcome that would terrorize her and maybe destroy her life. Close enough.


Your view of 911 is incorrect. You should attend a safety briefing from your responders (or if in a smaller region, call their office number). To loosely rephrase:

"911 is if you need assistance now. Non-emergency is for the paperwork the next day."


There is no global rule about when 911 vs a non-emergency number is correct. I've lived in a city where 911 is the only way to reach police dispatch, and police dispatch is the only way to get a police report taken, even if it's just for insurance reasons the day after a fire or something. I learned this by calling the city's non-emergency line, and they told me to call 911. What's the non-emergency line for then? Stuff like reporting a pothole on your street, a dangerous building that needs inspection, illegal dumping, a traffic signal's out, etc.


Cities can be completely inconsistent on this. At a building in a mid-sized city in California, we had the police department advise us to call their non-emergency number for emergencies and let the dispatcher know that we actually had an emergency, because this would reach the department directly, whereas calling 911 would usually reach the CHP, and there were apparently problems with communication between the CHP and the department. They said that their non-emergency line reached the same dispatchers that 911 calls routed to the department would reach.


> I've lived in a city where 911 is the only way to reach police dispatch

My current city is like this, but more. If you need to reach a detective to return a call, you need to call 911 and ask to be transferred. Otoh, CenturyLink has broken 911 service for days a couple times since I moved here; an alternate number for the county has been provided, which will probably work for emergencies, but maybe not for returning calls.


In NY you can call your local precinct directly for that kind of thing.


If you need the police to come for some reason, even a car parked too long on the street, you call 911. There's no bar to meet.

Where I live, 911 might not answer, though. I've had that experience.


Thank you for pointing that out. Is it that my idea of when to call is too narrow? I am having a hard time understanding the difference between what I listed and official resources[1] which say things like

> 911 is to be used for emergencies only. An emergency is any serious medical problem (chest pain, seizure, bleeding), any type of fire (business, car, building), any life-threatening situation (fights, person with weapons, etc.) or to report crimes in progress.

1. https://www.fcva.us/departments/public-safety-communications...


This won't solve 100% of cases, but when in doubt (and if life or limb aren't at risk), can't you call 311 and let them tell you, if necessary, to hang up and dial 911 instead?


This is the first time I can recall hearing of 311. Apparently there's a wiki page on it. Looks like it might not be available everywhere.

https://en.wikipedia.org/wiki/3-1-1


You can and eventually you will be transferred but you will absolutely be met with the: "Sir, next time call 911". I speak from experience.


Yes, it's too narrow. The 911 dispatcher on the other side is a human being who can handle priorities.

A good example is if you have a disabled vehicle blocking an intersection - that's a 911 call.


I called 911 once because a large piece of furniture was sitting in the middle of the highway; it felt weird


Fun fact: In California (presumably other states[0] too, but I live in California), calling 911 from a cellular phone along a freeway corridor routes the call directly to California Highway Patrol's 911 dispatch instead of to the adjacent town/county/whatever: https://sanramonpolice.com/2016/09/30/using-a-cell-phone-to-...

"If a cellular 911 caller is on, or in close proximity, to a freeway, there is a high likelihood this call will go to the California Highway Patrol dispatch center. The California Highway Patrol (CHP) has jurisdiction over state freeways and handles emergency calls on these roadways. Cellular calls often utilize towers that are located near the freeway. Therefore, some cellular calls made from city streets, but near a freeway, will be routed to the California Highway Patrol."

You definitely did the right thing, though. I've made similar calls for mattresses and ladders blocking lanes.

[0] https://en.wikipedia.org/wiki/State_police_(United_States)#S...


It shouldn't feel weird. You did the right thing. Your call could have easily saved someone's life or limbs. I've made such 911 calls many times.


One time there was a dizzy-looking stray cat sleeping in a puddle near my house and the non-emergency line told me to call 911.


It gets even more complicated when some areas have emergency and non-emergency converged to 911 like my county in WA does.


Even in areas where they still exist as separate numbers, they are pretty much always handled by the same calltakers.


I wonder if emergency calls jump past non-emergency calls in the queue. If so, that seems like a reasonable setup, and it would be better to call the correct number if possible.

I suppose they could even allow an incoming emergency call to interrupt a non-emergency conversation (which would be put on hold) so that emergency calls never have to wait for a non-emergency conversation to finish.


>that emergency calls never have to wait

911 calls in my major metro relatively frequently ring unanswered


I'm not sure how these lines work. I wonder how they balance public safety against the disincentive of involuntary commitment and the stigmas attached to it. I imagine if you feel there is a risk you will have your rights taken away (including the ability to end your life), you are less likely to seek help.


>I imagine if you feel there is a risk you will have your rights taken away

If this is possible imagine if people "swatted" you with this to get you locked up somewhere.


I would guess it is not only possible, but one of the intentions behind it. A percent breakdown of calls to involuntary commitments would be useful. I found something about a Florida Department of Family & Children suicide line having a 19% rate of involuntary commitment after a follow-up. (https://www.miamiherald.com/news/health-care/article26351131...)

It is scary to think about, but I think both swatting and this would be solved by authorities looking at the scene without blindly taking irreversible action. (In Florida, once the Baker Act involuntary commitment begins, it is required to continue for a couple days. Police examine the suspect before formally doing it, because it is a pretty big deal.)

That is not to say I agree (or disagree) with these calls being used for involuntary commitment, I just think the swatting problem is the symptom of an unrelated issue.


For suicidal crisis we have the Samaritans in the UK. But also Citizens Advice, Childline etc. We also have a dizzying array of non-emergency agencies, British Transport Police, PortWatch, RNLI, and so on.... Each is staffed by specialists with training in their own area.

Many (most?) are anonymous and won't ask for your name, but can obviously trace a cellular phone in an emergency unless you take active steps to avoid that.

Whether they are 'joined up' is a good question. Do they know of each other's services and are they able to patch a caller through to another specialist, quickly and at no cost? Much may depend on the operator you get. People are people, and some are less well trained, perceptive, or able to act on initiative.

Most organisations are also funded by charity/donations and get less public money with each government. In the UK We've had to adapt to a patchwork of independent services because central government has been making cuts since the Thatcher era. For example, the last government shut down most of the coast-guard stations, and a week later a crew of fishermen drowned within a stones throw of a closed lookout station. That caused a scandal that led to a new organisation (CoastWatch) staffed by volunteer civilians and funded by private donations. The people literally took over the abandoned stations and started operating them on a grass-roots basis.


Sure, but you have to weigh this option with the alternative, which is no option. Is it worth $0.5 billion to add a convenient number? Debatable. Will some people use it, and in turn prevent death and injury? Absolutely.



Don't understand this idea. In UK there's a dozen or so magic numbers with one for each special crisis that you're supposed to memorize. Some are straightforward: 111 (non emergency health), 999 (emergency), but then there's 101, 112, 105? and you're supposed to dial them in certain circumstances. It seems this takes some triage load off, but it also seems like the path from "what's your emergency?" "this is not an emergency" to switching the line should be straightforward in 2022. Doing that would enable citizens to have a single point of contact for any kind of interaction with the state from crisis to reporting a power outage to paying a parking ticket.


You can already call either 911 or the ten digit suicide hotline humber about suicide. 988 is just shorthand for the full suicide hotline number.

You won’t get in trouble if you call 911 about suicide, but if they think it’s not urgent they may point you to other resources rather than dispatch emergency services. The suicide hotline provides non-emergency resources but can’t emergency dispatch.

Perhaps in the future, more 911 centers will be expanded to include non-emergency suicide resources, but most or all don’t have that right now.


112 exists because it's the emergency number in some other countries. So it's smart to have it in the UK as well so foreigners can still call for help even not knowing the local convention.

https://en.wikipedia.org/wiki/112_(emergency_telephone_numbe...


111 is also the emergency number in some countries - here in NZ some time back in the '30s some post office functionary bought a while bunch of dial phones on the cheap - because they had the numbers on the dial the other way around from what was becoming the standard elsewhere - hence 111 as the emergency number - worked great for 40-50 years until international direct dial became a thing ....

these days we accept 111 911 999 112 as synonyms


I thought you all just had one number for everything! 0118 999 881 999 119 7253

https://youtu.be/ab8GtuPdrUQ


Missing country code, you are instead supposed to call: +44 118 999 881 999 119 725 3.


(1) it reduces non-emergency load on emergency dispatch (or, if you don't route immediately to emergency dispatch, delay in emergencies reaching emergency dispatch.)

(2) Emergency dispatch may automatically dispatch police/fire/EMS. That may be counterproductive to (and discourage calls for) some other events that a ready access number is desired for.


(1) "is this an emergency?" yes/no must be close to O(1)

(2) is this done in practice or just hypothetical?


That would add overhead to every call. The first question that they ask is: “911. Where is the emergency?”


The first question that they ask is: “911. Where is the emergency?”

That varies from PSAP (Public Safety Answering Point) to PSAP. Local policy dictates what the first thing said to the caller is. And while I believe it is the case that most PSAP's use "where is your emergency" as their first question these days, some still use "what is your emergency" instead. This is one of those things that people who work in public safety (especially dispatchers) love to have religious arguments about.

And just to go back to the point about emergency / non-emergency calls: people call 911 for all sorts of shit that isn't an emergency. And while I've been gone from dispatching for a while, from what I understand, this problem has only gotten worse over the years. Unfortunately 911 has gone from "the number I call if somebody is dying or something is on fire" to "the number I call if there is anything going on that I don't understand or don't like, and want to demand that Somebody Needs To Do Something About It." :-(

Source: former 911 dispatcher and firefighter, and have called 911 a handful of times over the years.


Have you seen "0118 999 881 999 119 725 3"[1] in IT Crowd?

[1] https://www.youtube.com/watch?v=ab8GtuPdrUQ


I have it memorized for emergencies.


The one aspect that stands out to me is that it offloads liability for bad triage to the caller.


Please press 1 if you are a danger to yourself or others, Please press 2...


Press one for english. Presione dos para español.


There probably is a IVR (Interactive Voice Response) menu for emergency services somewhere, but it seems a bit too surreal for me.


112 is the european emergency number. If you have an issue while on vacation, only remember this. The Brussel effect made it international, and now i think most touristic destination use this number. Also, with a European operator, calling 112 will redirect you to local emergency numbers (let's say 911 if you are currently in the US).


> that you're supposed to memorize

If the situation you are in means that you don’t have time, ability, means, or mental capacity to Google for the right number then the right number to use is 999.

It’s a self-solving problem.


It's the number to get thousands in medical bills.


Why does this get downvoted? Involuntary commitment is not free in the US.


does a phone call here really lead to involuntary commitment?


Not necessarily, but it’s not particularly unlikely. Depends entirely on how lucky you get with the operator.


For those who might ever contemplate this, maybe you'd like to hear a bit from me. I've been both depressed life-long and have probably spent more time in such contemplation than virtually anyone else here. (I'm pretty happy now, so no need to worry.)

One of the worst things about this is the feeling that you can't talk to anyone about it, as the moment you do, you start having to take care of _them_ emotionally, at a time when you just can't. If you can afford it, a good therapist is an option--you pay them so you don't have to take care of them. How to find one? I don't know. Try several.

Here's some first aid. First, no one gets out of life alive. Usually, there's no need to hurry your demise, as you'll be dead soon enough. And as many have observed, subjective time accelerates. If you're 35, your life is more than half done anyway.

Second, before you take steps, try to remember a few things you always wanted to do. Do them first. I've always been partial to waterfalls. Mountains are great. Music festivals can be pretty cool. Go eat your favorite foods a few more times.

Third, if everything seems bleak, get wasted. Probably things will seem less urgent in the morning.

Longer term, try to find something to do, someone to love, and something to look forward to. That's the trifecta, but even one goes a long way. Worked for me.

Will your problems pass? Probably, but maybe not. The pain, though, will lessen.

What if you're dealing with someone else suicidal? Just listen and keep listening, without making yourself an emotional burden. If you can, do what a friend would do. There might come a moment, appropriate to the relationship, where you can let the person know that you'd be devastated if they killed themselves. (I think it's okay to exaggerate a bit on this point.)

Godspeed.

(I don't comment on HN, and likely HN prefers it that way. But this seems like an unusually important topic.)


> What if you're dealing with someone else suicidal? Just listen and keep listening, without making yourself an emotional burden.

Careful with this, it's easy as a partner of someone suffering from this to over time get too impacted by the constant depression talk and walking on egg shells to not say the wrong thing.

My recommendation is to help your friend or partner get professional help, if after a couple of months of listening you're still just listening to same stuff. Otherwise it'll take a toll on you and two depressed people are worse than one.


You can't save someone if you're drowning yourself. I wasn't really thinking of partners here. I guess I was blessed in that my partners at the worst moments didn't really care that much about me. Getting a partner that has my back was part of getting better. Or put another way, even on the worst days I just couldn't do it now, because I know she'd be destroyed.

Anyway, I think friends and even just acquaintances can do more, even if that seems counterintuitive.


Create something. Make something, anything. For me it works fast, like chocolate against dementors. The more meaningful the better, but in a pinch even making a pile of rocks will do. A sandcastle. A sculpture of Karl Malden's nose in chopped liver. It's like magic.

It's a simple algorithm. Depressed? Build.


> If you're 35, your life is more than half done anyway.

Not really


The preceding line was about subjective time passing. He's not saying you'll be dead by 70, he's saying everything after 35 feels like it goes by way, way faster than the first 35. I certainly feel that way, and may even adjust that number down some myself.


It depends on a lot of factors - some of which are in your control, and some of which ain't. In my case, very few men on my dad's side of the family lived past 60 (and my dad only made it to 54), so in all likelihood my life is indeed already half done.


I think they meant in terms of the fact that life seems to pass more quickly when you're older, and at 36, I'm definitely feeling that.


you're missing the point, unless you're a life begins when you're 65 kinda guy


Your life is subjectively half way over at 16. Dont kid yourself.


The average US male life expectancy is 75, so: yes, actually.


> Third, if everything seems bleak, get wasted. Probably things will seem less urgent in the morning.

Please do not do this. Suicide and being drunk are very correlated. If you have a firearm in the house, or even if not, this is the single worst thing you can do for your own survival.


Look, if your two options are get drunk or kill yourself right now, in my opinion, do the former. This worked out for me--YMMV.

Also, put your engineer hat on. You _absolutely_ do not want to kill yourself with a firearm. Yeah, it usually works. But if it doesn't, you will learn what true misery is.


Better idea: get stoned. You’re less likely to engage in reckless activities on cannabis compared to alcohol.

At least, that’s been my experience in this situation.


Interesting side effect of this: In my local phone number area code, it's no longer possible to dial local numbers without the area code. That means all outgoing calls require an area code, whereas normally you can dial local numbers without an area code.

In addition, we must also dial "1" before the area code when placing outgoing calls to certain neighboring area codes.

It's unclear exactly why - I imagine it has to do with some numbers conflicting with the "988" number in some way.


there's more to it than that - lots of phone/phone systems have built algorithms tell them how long a phone number is, and place a call once you've hit that length - for example "911" has a length - one thing that's been happening behind the scenes (mandated by the FCC) is that all the phones in the US have been quietly getting software upgrades to make "988" terminate at 3 digits .... this effectively means you can't dial local numbers that start with 988 .... there are no 7-digit numbers that start with 911 but some that start with 988 - there are no area codes that start with either.

It's all a tremendous ongoing hack ....

Interestingly it used to be that all area codes (and emergency numbers) had a 1 or a 0 as the second digit and no local exchange numbers did - that's why you didn't have to type that initial 1 (which is also the NA international dialing code) - exchanges could easily detect an out of area code call (and figure out the 7/10 digit thing). Then faxes and modems came along the number of required phone numbers in the US effectively doubled and they ran out


Area codes that were not already using ten digit dialing and where the central office code 988 was already in use (i.e. there exist phone numbers in the area code of the form 988-NNNN) were required to switch to ten digit dialing for this (or renumber the 988-NNNN numbers, which is what area code 701 in North Dakota did).


Finally. This is excellent. Offloading mental health issues from the police is critical to reforming our country.

For some of the doubters on this initiative, NPR had a good discussion:

https://www.npr.org/2022/07/16/1111868486/calling-988-in-the...


It's not reasonable to expect police officers to excel at everything. Maybe this is better.

That said, I recently had the opportunity to watch (at length) a team of officers deal with someone experiencing a severe crisis. I can hardly believe the level of professionalism and kindness they exhibited. I'm anon, so I'll admit it--I cried and cried after watching that.


Hope to see much more of this unbundling in the future.


The other really important thing here would be requiring healthcare to cover therapy. I have many friends that need therapy for trauma/cPTSD issues that cannot afford it and thus don't seek help. It will more than pay for itself in prevention before mental health issues become worse and then require crisis intervention. It could substantially improve the overall health of America in a lot of ways.


Maybe we should rebrand it as a mental health hotline and directory. Most people dont know what resources for this actually exist and what they do. Mental health remediation does not have a good track record everywhere.


Honestly a big part of the problem is resources don’t exist in a timely manner. I’m currently waiting for a neuropsych followup for a minor concussion which had to be scheduled six months out.

I’ve had a friend in the middle of a manic episode unable to get care with their existing provider for weeks.

The state of mental health service availability is ridiculous.


"988" is a perfectly valid 7 digit prefix. Turns out they're dealing with that fact by making 10 digit dialing mandatory in area codes that have it.


Area-codeless dialing has been dead in many places for ages. My city has had multiple area codes since at least 2000 and so everyone has been providing area codes for well over two decades now. Especially too now that we have people keeping the same phone number for decades (hell, for life even) regardless of where they eventually move, trying to support this feature is a losing cause since many people would be forced to figure out the unstated area code in order to dial.


Requiring 10 digit dialing was implemented in the affected areas 9 months ago. As an aside, I haven't dialed a 7 digit number in about 20 years. Then again, I live in NYC with 7 different area codes.


Suicide hotlines, on the surface, seem like a good thing. Having a phone number someone can call 24/7 to talk to someone who is trained in helping someone undergoing a mental health crisis seems like an effective way to reduce suicides and benefit mental health overall. However, I think they have the opposite effect in practice.

I suffer from pretty severe depression. It runs in my family and it is something I've struggled with for a number of years. During depressive episodes, I have no interest in connecting with other people. This includes friends, therapists, family, etc. So the idea that I would ever pick up the phone and call a suicide hotline to talk to someone on the phone about my depression is borderline laughable.

I also think suicide hotlines have become a convenient and easy way for people to ignore and dismiss sufferers of depression in online discourse while virtue signaling that they care. Rather than offering advice, help, solace, or anything remotely human, it has become commonplace for social media users to simply paste the suicide hotline number and walk away pretending to have helped the situation when in reality they have only helped themselves.


A lot of suicide attempts describe wanting to be talked out of their attempt. They want someone to help stop them. I've been on the receiving end of a call from someone who wanted to be talked down.

I think having a universal number to call if you don't have anyone else is valuable. Will it stop all suicides? No. Will it help reduce suicides in people who are considering but not yet decided? Yes.


> Will it help reduce suicides in people who are considering but not yet decided? Yes.

Is this a made-up statistic? Do we have any good studies that show that a suicide hotline that could loop in emergency services, possibly get you involuntarily committed, and possibly be something that employers and insurers could find out the for the rest of your life reduces mortality, or is that just the kind "common sense" that's so obvious that we don't have to do science?


Yes these studies exist and will come up if you search: https://pubmed.ncbi.nlm.nih.gov/17579545/

If you might kill yourself, involuntary commitment might be the right course of action.

Typically these things can't be communicated to employers or insurers unless you generate a criminal complaint - eg you decide your method of suicide is going to involve victims.

Yes people who attempt suicide probably have shorter lifespans. I'll leave it to you to puzzle that one yet.


The 2+ million calls per year to the US suicide prevention hotline would disagree with you.


https://www.nytimes.com/interactive/2021/12/09/us/where-the-... (https://archive.ph/rwD7G)

“The site now draws six million page views a month, on average — quadruple that of the National Suicide Prevention Lifeline, according to data from Similarweb, a web analytics company.”


What would be more useful for people to do?

I've noticed this about society too. We often employ the "easiest" solution to some major problem. Look at homelessness, theft, drugs, mass murders. None of the solutions work. (All of the problems are seemingly ALWAYS on the rise - not fall)

I've been wonder if the actual root of the problem is everyone becoming an island. Communal interaction has been replaced with online interaction (social media).


Violent crime until recently has been generally steadily dropping since the 70s.


Attributable to rapidly increasing police expenditures. The "baseline" level of crime in the counterfactual scenario where police expenditure had stayed constant is almost certainly increasing.


I don't think anything about what you just said can be assumed to be true. I am not convinced that increased police expenditure has a significant impact on violent crime, and even if it does I don't think it's reasonable at all to assume that violent crime rates would have increased without them.

I suspect that decreasing violent crime rates are caused by a constellation of forces (increased education, aging population, decreased alcohol consumption, more out there stuff like decreased childhood lead exposure, etc.).


By far more than any other metric crime is driven by things not being affordable (including and especially housing)


Well that's just not true. Crime has more correlation with density than pricing but that is correlation, not causation.

Many cheap broke areas are also high crime areas.


They don't seem always on the rise to me.


From what i could see from europe from the news: mental illness: call the police mass shooting: thoughts and prayer black person lives: kill him


You would never use it, therefore nobody would use it and it's useless?


I've been similarly confused, but I believe that the majority of suicides are impulsive, and driven by distress rather than depression, and those are the people these services are intended to support.


I know people who have been helped and perhaps saved by suicide hotlines.

A phone call isn’t the only tool for help, but it is an important one.


Is it better to receive the suggestion to call the help line phone number than no reply at all?


As someone else who has battled depression most of my life I have to make it clear that depression is a broad diagnosis. Robert Sapolsky discusses this in depth and why this makes it such a difficult disease to treat[0]. Hotlines will help some people but not for others. Diet and exercise helps some but not others. Medication helps some but not others. There is no singular solution to depression and framing it that way is one of the worst things we can do. We shouldn't be teaching people that depression looks a certain way because it doesn't. It's why people were surprised by Robin Williams and Anthony Bourdain, despite all the signs being there.

Also, we should also be clear that you are talking about toxic behavior. You isolating yourself when depressed probably isn't the best move.

But I do agree with you about how people react on social media. But I think this is because of the issues above. We discuss depression like it is sadness. So the average person feels empathy at their neighbor struggling but don't know how to help. But I'm not convinced this is criticism for the hotlines, but this should be criticism at how we talk about depression.

So let me talk about depression. For me it can be like a filter is over the world. Everything is just more dull (Anhedonia). It can be difficult to start doing anything, including getting out of bed or things I like (Psychomotor retardation). It's not sadness. It can be a loss of appetite. It can be getting angry and frustrated over things I know don't matter. My friend don't notice unless I tell them. I tend to isolate myself too, but this isn't helpful to my mental health.

If your friends suffer from depression be there. Listen to them. Maybe don't let them isolate themselves if this isn't helpful to them. But it's hard to give good advice because depression is personal and what helps a specific person is also frequently personal. Still, I think hotlines can help. They don't have to help everyone, just some.

[0] https://www.robertsapolskyrocks.com/depression.html


> Also, we should also be clear that you are talking about toxic behavior. You isolating yourself when depressed probably isn't the best move.

"Well", said the rich person to the beggar, "being poor really isn't the best move."


This comment comes off weird as I'm also discussing my depression and how I do similar things. It's not a rich person talking to a poor person, it is two poor people talking to one another.


Suicide is something that just claims a lot of lives. The tragic thing is that often these people are not beyond help and just get caught up in a desperate moment. So, I can see the value of a phone number that is there. Of course suggesting that as a solution to somebody that is suicidal is not always going to produce the desired outcome. But it's not like that that is going to push them over the edge either. And I imagine there are people that do call and live. The math is probably in favor of that number being there for those who need it.

Of course some people really are determined to end their lives but for many this is just a desperate way to solve a seemingly desperate situation that objectively isn't actually that desperate. People with mental health issues often have trouble doing rational things and sometimes just calming them down gets them to a stage where they are at least open to being helped. That's hard work but it saves lives. Usually that help comes initially in the form of extremely heavy sedatives. That doesn't solve any of the underlying issues but it does get them in a state where they are at least able to be somewhat rational again.

I have some relatives and friends with mental health issues that went through such a thing. I also remember talking to them while they were in the middle of that. It's just horrible to witness somebody going through such a thing and realize that they are scared of what they might do to themselves and that there is literally nothing you can say or do that changes that. I'm glad they are still there and managed to find a way past that and back to leading a happy life. But of course not everybody is lucky enough to hear what they need to hear or get the care they need when they need it most.

A common pattern with people that are difficult to help is that they reject the whole notion that they need it to begin with. Telling such people that they need help is not an easy message and it can easily result in people getting upset and angry. But not telling them is not an option either. A phone number is not a solution to anyone's problems. But somebody will answer that call regardless and it might save a life once in a while. The absolute worst case is that it doesn't, which I'm sure happens as well.


Usually the top comment in a HN discussion is a takedown of the OP, but I didn't expect that for a suicide prevention hotline!

I'm sorry about your problems and your experiences. While the hotline may not suit you, millions of others do call and find help. Also, imagine a world without one - where a person has nowhere to turn.

> it has become commonplace for social media users to simply paste the suicide hotline number and walk away

That sounds awful; where do you see it? Fortunately, I haven't seen it on HN.


> Rather than offering advice, help, solace, or anything remotely human, it has become commonplace for social media users to simply paste the suicide hotline number a

Average person has no idea what to say or how to help you. Their impulse will be clumsily say something contraproductive and not having any idea they blamed you or whatever.


I don’t know how the service is used in practice, but maybe a lot of people are calling on behalf of someone else?


Having a problem does not make you qualified on what steps would be effective in resolving it at large.


[flagged]


fuckcensorship: "During depressive episodes, I have no interest in connecting with other people. This includes friends, therapists, family, etc. So the idea that I would ever pick up the phone and call a suicide hotline to talk to someone on the phone about my depression is borderline laughable."

cpill: "yeah, but clearly you haven't committed suicide yet, so maybe you don't really know what is like to _really_ want to kill yourself? I knew someone who did do it and they did want to connect every time they tried, even the last one."

cpill, it's good your friend wanted to connect on every attempt they made. Not all people are like that. Additionally, saying that a person who doesn't actually kill themself doesn't know what it is like to want to kill themself suggests a lack of knowledge on your part. There are people who cry out for help; there are also people who simply exit.

fuckcensorship, I grok.


The GP is just awful. I hope the author reconsiders that comment and removes it.


One offered a clear example where a service would help, while the other extrapolated their own situation to all situations.

I don't grok the argument that this service shouldn't exist because it can't help everyone.


[flagged]


"Please respond to the strongest plausible interpretation of what someone says, not a weaker one that's easier to criticize. Assume good faith."

https://news.ycombinator.com/newsguidelines.html


Let me help you with brevity, as it relates to his specific points:

“I disagree”


[flagged]


"Don't feed egregious comments by replying; flag them instead."

"Please don't sneer, including at the rest of the community."

https://news.ycombinator.com/newsguidelines.html


Okay, I’ll flag it, thanks dang


Grandparent post is insensitive to others who experience depression differently than they do.

GP deserves empathy, of course. At the same time, the judgement in their post is quite harsh and negative.


His initial post is disregards others based his own personal experience.


It's not callous at all. Why would anyone expect random social media users to do more than post the number? If I was the type of person to try and talk people out of suicide I wouldn't be doing it on social media, it'd be volunteering for that hotline. Obviously the number works for many people.


Numbers that I'll never dial if I'm in a sort of crisis.


Presumably it's for those around you to dial when you're in crisis.


Why does this get downvoted? There are many similar numbers operated by orgs that won’t call the cops on you.


in addition to the red-flagging that will follow you around perhaps for the rest of your life


That red-flagging was a whole mini-scandal in Canada. Turns out when you travel to the US, there is data sharing between customs and border patrol so if you've ever called/been involved with the police, that info is shared. So whoopsie, what should be considered private health information was shared with officials in another country without asking for consent first.


Just in time for the crypto crash.

I kid. I kid.


Would be funny if it was only crypto and not the whole global economy.


Have there been many thorough studies of the efficacy of these hotlines?


This is a classic regulatory capture. Now that there is a standard number that has to be serviced there will be more demand for the companies providing these services. They in turn get more volume of data to sell off to the brokers.


That's not what regulatory capture is, much less classic.


Data from these numbers is protected by HIPAA and callers can voluntarily be anonymous.


Don't be so sure about that:

https://www.forbes.com/sites/alexandralevine/2022/02/24/suic...

You can't anonymize your phone number which is all a data broker needs to connect to your identity.


Callers need to exercise a fairly high level OPSEC to maintain anonymity. If you aren’t using some VOIP service, there’s a good chance your call will be traced and the cops will be at your door anyway.


it would be nice if they had this for people with substance abuse disorders who have nobody and want to get clean


> follows a three-year joint effort by the U.S. Department of Health and Human Services (HHS), Federal Communications Commission (FCC), and the U.S. Department of Veterans Affairs (VA) to put crisis care more in reach for people in need. This initiative is part of President Biden’s comprehensive strategy to address our nation’s mental health crisis

Three years ago Trump was in office. Why does everything in U.S. politics has to be so stupid?




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