The trend of the not having a log in button and only a sign up button, requiring multiple clicks just to login. I get that less friction for a new user is better being the thinking but I truly hate having to go through multiple pages just to sign in.
What happened to having sign in/sign up being on the same page? Seems the simple and easy, as well as lowest friction way of splitting the difference between new and existing users.
Ahhh. I miss the days of the username and password being on the same page! I refuse to believe that the average internet user gets confused by a two field form that they need to break it into two (usually slow) steps. Re-architected in (usually flaky) javascript. That takes up (always more) of my time!
(sorry for the !!!'s. but this one really gets my goat)
This one is a significant failure of our entire industry. We've somehow accepted that degrading user experience because of an implementation detail is good instead of working together to hide that implementation detail by implementing the necessary browser functionality.
We already have technologies such as Kerberos that are supported in every browser and seem like they would solve this problem.
In any case, as a website operator you can mitigate this. Have separate pages for SSO/non-SSO, dynamically hide the password field if the username is associated with an SSO provider, or just ignore the password field and have a subtitle along the lines of "leave password empty for SSO accounts".
It's not obvious to me that it's an improvement to have an extra textbox that goes away moments after you type in your email address (possibly after you've tabbed into it to start typing) or an extra textbox that just stays there unused.
Can’t you detect it client side? Send the contents of the username field to the backend, if it’s SSO change the password field to “login with ssoprovider.com”
It's even worse user experience since things change as you type (you have to wait for network round trip so it's not instant), plus password managers are still confused.
A handful of websites I visit periodically have username and password fields readily available....but they are registration forms not login forms, and if you put in your existing credentials, it’ll just tell you that you already have an account and should log in instead. You couldn’t just, you know, log me in with the information I just provided instead of telling me to provide it again on a different page? Drives me up the wall!
I'm familiar with a few sites which used to be this way with the login form directly on the homepage, and removed those fields during the internet's transition period from HTTP to HTTPS for all pages. Browsers started flagging pages which included password fields as insecure, even if the form containing them submitted via HTTPS (which was arguably a fair assessment). The solution for many sites at the time was simply to move all login to a distinct page which was served over HTTPS, and leave all other pages as HTTP. Back in that day the opinion of many site operators was that HTTPS was going to tank advertising revenue, so they avoided it whenever possible until the browser vendors forced their hands.
In many cases the homepage login forms took years to come back, after we got to a point where virtually every site was all-HTTPS on all pages. In some cases they never did.
More clicks to log in than sign up is annoying, but what really bothers me is when they don't make it clear that the page brings you to both. Like if the button only says "Sign up" I'm going to look around for a bit for a "Log in" button first. If they're going to combine them, the least they could do is make it say "Sign up/Log in"
I'm sure UX research shows that the login button is seldom used on a particular site, therefore not that important.
Why seldom used? Because you stay logged in for a long time.
Is UX bull on this issue? Maybe, but if you are logged in for a long time, and then you come to log in when you've been logged out, it might be that you accept the lousy experience on this issue because you actually want to use the site... all that said I wouldn't care if the UX research suggested it was a good move. I wouldn't do it (on anything I owned, I would just argue against it if asked to implement it)
UX research also shows that one of the most important things is consistency. Internal consistency as well as consistency with other websites the user is familiar with.
99% of sites don't have so many features and sections that they'd need to omit some of them from the landing page. But for some reason they think replacing UI elements with screen-filling fancy animations and a lot of empty space inbetween is somehow a good thing. I never saw any upside in this.
I have a short attention span and am easily distracted, and modern UI trends are catastrophic from my perspective. I don't care about a fancy "hero area", just give me a menu bar that stays in the same place and gets me anywhere I need.
I love this pattern - I think it was Slashdot I first saw it on - but it still suffers from the same problem. What do you label the button - "sign up / login"? It's still easy to miss that it's also for login when scanning.
The trend of the not having a log in button and only a sign up button, requiring multiple clicks just to login. I get that less friction for a new user is better being the thinking but I truly hate having to go through multiple pages just to sign in.
What happened to having sign in/sign up being on the same page? Seems the simple and easy, as well as lowest friction way of splitting the difference between new and existing users.