If there's a very large value swing, either up or down or both, services such as this are guaranteed to have to drink from the godzilla-scale firehose and learn to like it.
If there's a run on the bank, the little people are gonna get screwed, no doubt about it, no matter what store of value we're talking about (seashells, gold, paper currency, cryptocurrency, gold-pressed latinum, etc).
That's what they did to me. Incredible how much naivety surrounds and excuses their behavior. There is no recourse when they "accidentally" lose your purchase at $200 once it jumps to $450.
Bank runs are bad when there isn't a full reserve. Coinbase should carry a full reserve.
Fractional reserve banking is a prisoner's dilemma, we all marginally benefit from the status quo of credit/debit/interest, but in a crisis, the first people to pull out win, and everyone else loses.
They presumably have on hand the full amount of cash and Bitcoins that their participants have given them and don't loan any of them out. That means they have a full reserve.
They only need(* depending on TOS guarantee) to keep the full amount of Bitcoins matching your Coinbase wallet. They can take all the cash they've been given, pile it up and set it on fire if they like.
1 BTC at Coinbase is only worth whatever Fiat currency Coinbase is willing to buy it from you for. If that's $1 for all your Bitcoins, tough luck.
They're under no obligation to guarantee a sale price for BTC.
I wonder how apt the comparison to a bank run is, given that AIUI Coinbase holds the Bitcoin of the exchange participants. Is there any legal form of sequestration of those assets?
Bank runs are bad when there isn't a full reserve. Coinbase says it has 100% reserves.
Bank runs are how fraudulent exchanges are caught: Bitcoin is self-auditing, and either you have it or you don't, there aren't IOUs or paper receipts.
Fractional reserve banking is a prisoner's dilemma, we all marginally benefit from the status quo of credit/debit/interest, but in a crisis, the first people to pull out win, and everyone else loses.