Totally fair callout, let me clarify. Berrylog does have a free plan with a 5,000 event cap. The difference (and the reason I criticized other tools) is that they don’t just cap usage. They also delete your data, restrict retention, and then lock you into paying a subscription forever.

With Berrylog, all your events (even on the free tier) go straight into your own database. Nothing ever gets wiped. You always own 100% of your history. The free tier is just a way to let people test things out and cover some infra costs. Once you upgrade, it’s a one-time fee for unlimited projects/events forever.

I just wish you wouldn't write all your texts with an LLM

The submit button is not clickable until there is a text now. Thanks for the suggestion.

Can you check it now? I've done some changes.

Whitelist options are coming up :) You will be able to customize the tooltip (or remove it), change the Bugdrop branding to your own and more.

I'm aware of the issue in mobile devices too, will push an update later tonight to fix it.

About 90% of day-to-day users won’t bother recording a video—plus, most people aren’t even aware of the browser’s screen sharing feature and may feel uneasy about what it’s doing. So in my opinion, a simple note is the best way to go.

I'm thinking of adding an option for users to leave their email for follow-up after submitting a report. That feature should be available in the next couple of days.

Thank you, Nailer. I'll definitely be doing some tweaking around that part.

Thanks! Pardon if my feedback sounded direct, I wanted it to be impactful. I’m imagining somebody will click on the bug, you will show them very visibly that they need to drag the bug to where they need. When they drop it, they can fill in the form or move it somewhere else.

Thank you. It's a simple setup—just copy and paste the JS snippet into your website. I'm also considering creating some video tutorials soon to make it even easier.

Thank you, Charles. Yes, this is already on my to-do list and should be available in the next couple of days.

1) The site owner can fully customize the widget, including adjusting the size of the bug icon.

2) I'm considering updating the popup text to something more approachable, like "Something’s not working?" or "Spot a problem?"

3) Currently, it doesn't send class names—but that's a great suggestion. Thank you!