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Why would it be a wrong call?



Honesty.

Some guy comes in with half a cornfield stuck to the undercarriage of their vehicle, who should pay for the suspension work? I deeply feel we should each be responsible for our own stupidity. If it is submitted as warranty, it becomes a cost to the manufacturer and I feel that is inherently dishonest. Additionally, increased costs _do_ get passed onto customers.

I get _why_ it happens, but it shouldn't.




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