If multisig applies to a future product and not the one that was released then it sounds like he was being factual with you. Not sure what you expect - for him to be non-factual?
As for high risk cancellations, do you expect them to approve transactions that they expect will actively damage them? Of course the cancellation serves Coinbase - nothing else is reasonable. (It's also funny how you only hear about complaints of that when the price is going up - when the price is declining and they cancel due to high risk, nobody complains because Coinbase ended up saving them money.)
It's funny how everybody who didn't get a job there comes out of the woodwork to post critical comments on something completely unrelated.
>As for high risk cancellations, do you expect them to approve transactions that they expect will actively damage them?
The point is to make clear is that Coinbase is not an exchange like Bitstamp et al. Coinbase will cancel your transaction /only when it benefits Coinbase/. Buy bitcoin and then USD/BTC crashes? Coinbase is Johnny on the spot to complete your transaction. But, when the opposite happens? Sorry: You are High-Risk.
Regardless. Olaf did not know about Vault including multi-sig. This is /after Coinbase announced publicly that Vault would include multi-sig in the near future./ To me that signifies a disconnect between those in the company.
That doesn't really signify anything. If you made it sound like multisig was in the current version, and he rightfully didn't know anything about multisig in the current version - because, in fact, it was not the case - then you are wrong. Obviously no one can validate your statements but you, so we've got a one-sided story from a 1-hour old account from a person who didn't get hired. Clearly this account will represent the pinacle of objectivity.
Also, since when does every employee know about all details of all products? If "olaf" is "head of risk" then he's probably not an eng and in the know of all that. At Dell a couple months ago people were like, "Oh, we make that tablet? I didn't even know." And that's hardware.
Everyone knows Coinbase isn't an exchange because there are not limit orders and an open book. This is dummy-obvious and they don't try to obfuscate it.
> Buy bitcoin and then USD/BTC crashes? Coinbase is Johnny on the spot to complete your transaction.
This is factually false. I'm not sure if you read my comment. Coinbase has an equal amount of high-risk cancelations when the price is falling. You never hear about them because people don't have a reason to complain about it.
I mean if you feel jilted because you didn't land a spot, go be grumpy about it if you want. Not sure why they would hire someone for a support role who is coming in with a grudge about their cancelation policy. How would such a person be able to be trusted helping others with that issue? Bitterness doesn't justify FUD.