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We are launching NY in October. Then looking to stamp out cities as quickly as possible.

We have the barrier of a warehouse in every city + packers but just like anything once you do something enough times you get really good at it.

Looking to be extremely aggressive on city rollout.




Why NY when you have other cities like Oakland, Berkeley, San Jose on your doorstep and huge territories like LA within the same state? Do you need a certain minimum residential density to break even?


We break into a city starting in a tight geography and expand outwards.

We don't consider Berkeley or Oakland as new cities as we can provide service from one warehouse. We will be overing service to those areas very shortly.


You folks would be my absolute heroes if you could partner(?) with another company so that I could take a picture of something in my house/garage that I want to get rid of, and then frictionlessly have it picked up/photographed/sold/shipped!!! I would kill for this service, and I'm guessing a lot of other people would too. I've got so much stuff that is not really needed anymore, but is too valuable to just throw/give away because I'd like to recover some money from it, but I'm too busy to sell it on eBay with all the time that it takes...


How much would you pay for this service? It's exactly one of the ideas I've been toying around with, but not one of the ones I'm currently working on.


That's the $64k question :) There seem to be a fair number of local people/shops that will do this for you (usually advertised as "we'll sell your stuff on eBay for you!"), but they take a really hefty cut, so much so that it usually isn't worth it for me to haul all my 'stuff' over to them... I'm hoping that a larger automated system like shyp would be able to reduce the seller cut to something more reasonable :)


Yeah, the eBay drop centers aren't a very good deal. As you mentioned, you have to take your stuff to them, and then they might not accept it. Most won't take anything under $50 in value, or anything over a certain size. Then they do very little effort in determining the right price, instead opting for no reserve auctions with really low starting bids. Then they keep 50% commission on average. So their value prop is essentially: bring us your stuff, we'll take some of it, sell it for less than it's worth, and then keep half of that.

I think creating a business that resold on Amazon would be smarter. It's less work, easier to price, and the customers there are willing to pay more than on eBay. You would be limited to only taking items that Amazon has in their system though. I was going to work on this (actually selling on a combo of Amazon/Craigslist/eBay), but I had the most hellacious back and forth string of emails and phone calls with Amazon's tech support only to confirm that they require $500/year developer fees for the privilege of developing software that works with their marketplace web services api. And unlike Apple where you only have to start paying once you wish to deploy an app into their app store, with Amazon you have to pay while developing the app too.


This is the dirty little secret that blocks innovation on Amazon's platform.


"We have the barrier of a warehouse in every city"

I'm assuming when you do you are going to be locating your warehouse near Fedex/UPS depots then?


it really depends on a number of things. Fedex and UPS proximity play a part but other things like availability of a suitable warehouse in a reasonable amount of time is more important.


Looking forward to seeing you in the Minneapolis/St. Paul area ASAP for my own use, we have a great hub airport here - lots of cargo planes! :D




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