I never made a value judgement - there is no "should" statement in my comment. Like I said in another comment, I've given up trying to express a view on this topic.
This isn't "my" logic, it's fact. It's a fact that customers aren't making informed requests, and it's a fact that Netflix is in control of the requests, from start to finish, and it's a fact that Netflix is increasing the request volume over time by offering more and more higher-quality video (they even offer 4k video streams for some of their content and have said they intend to do more of this over time).
This isn't "my" logic, it's fact. It's a fact that customers aren't making informed requests, and it's a fact that Netflix is in control of the requests, from start to finish, and it's a fact that Netflix is increasing the request volume over time by offering more and more higher-quality video (they even offer 4k video streams for some of their content and have said they intend to do more of this over time).