>Don't patronize me with empty platitudes like "changing passwords is a best practice".
Made me retch too. Pardon me, but how did your security snafu get to be about telling me what I ought to do? Some sort of amateur reverse psychology? A Jedi mind-trick? Kind of implies that we somehow have responsibility for it too. "Yes, yes, we allowed this to happen, but if you'd only make yourself aware of best practices, you wouldn't have anything to worry about."
Very condescending. Just tell me what I need to do to mitigate your screw up. Skip the security lesson and misdirection.
I also don't see an apology, but merely "regrets". I'm guessing their legal department weighed in on this one, but that omission, along with the spin, and the whole picture just reads like a big CYA and a "screw you!" to customers.
Made me retch too. Pardon me, but how did your security snafu get to be about telling me what I ought to do? Some sort of amateur reverse psychology? A Jedi mind-trick? Kind of implies that we somehow have responsibility for it too. "Yes, yes, we allowed this to happen, but if you'd only make yourself aware of best practices, you wouldn't have anything to worry about."
Very condescending. Just tell me what I need to do to mitigate your screw up. Skip the security lesson and misdirection.
I also don't see an apology, but merely "regrets". I'm guessing their legal department weighed in on this one, but that omission, along with the spin, and the whole picture just reads like a big CYA and a "screw you!" to customers.