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On the contrary, QWERTY is a great example to contradict the above comment. If things worked as we want them to, we should have moved to more efficient layouts a long time ago, right? Net productivity would be dramatically higher even if there was an initial lull, and the earlier we had done that the better off we'd be in aggregate.

In other words, the ubiquity of QWERTY represents a failure of the current mode, where "the market" is behaving with an irrational obsession with the short term. Likewise, preserving a worse facebook design indefinitely because it might require effort to adapt to seems obviously misguided.

I suspect that the issue here is what is and isn't better. I don't know if I buy that previous changes that sparked outrage were improvements, and I think it's possible that people really were reacting to liking the new system less, not just that it was unfamiliar.




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