Yeah, the first time I heard this, I was totally confused: how in the world is it AirBnb's fault that somebody else lied to the guy in this story. AirBnb seems related in only the most tangential of ways.
I'd understand if he wrote: "Yeah, so I rented a place out on AirBnb and the guy renting was dishonest and I got burned; moral of the story: check out your renters." That would be totally rational.
Instead we got: "Yeah, so I rented a place out on AirBnb and the guy renting was dishonest and I got burned; moral of the story: AirBnb is a bad company because this is someones fault, and if it's not me (it couldn't be me) and it's not the renter (he's scary), then it must be AirBnb's!"
If I had a website that openly facilitated illegal transactions (say, of cell phone jammers), and someone caused damages with an item they bought there, I couldn't throw up my hands and say it's not my problem.
I'd understand if he wrote: "Yeah, so I rented a place out on AirBnb and the guy renting was dishonest and I got burned; moral of the story: check out your renters." That would be totally rational.
Instead we got: "Yeah, so I rented a place out on AirBnb and the guy renting was dishonest and I got burned; moral of the story: AirBnb is a bad company because this is someones fault, and if it's not me (it couldn't be me) and it's not the renter (he's scary), then it must be AirBnb's!"