The elephant in the room that nobody is talking about here is
they gave away too much. They could have adjusted their freemium model. Why not contact people using a lot of resources ? Let them know the best way to keep the services up at the current clip is for them to start paying.
That's my feeling t0o. I had been using it for a few months before it shut down and was amazed at the amount I could host for free. I recommended the service to a number of people and would have been willing to pay for it if I needed to.
Also I don't get why it disappeared from one day to the next... Couldn't they massively restrict free usage? Or have some form of donation/fund raising à la Reddit Gold? people were attached to the product and it was disappointing to see it just go away /rant