As having having used several at different scales in both tech and business capacities, general feedback on payment gateways is:
- developer support (libraries, examples to get apps going quickly and sandbox APIs)
- clear communication of due-diligence process for new accounts
- advance notification for production changes
- discussion of security and audit standards (makes customer due-diligence, internal selling easier)
Stripe and others shake things up a little whereas traditional US/multinational basically didn't care about anyone, especially customer service unless you happen to be a Fortune 100 that can yell at their mgmt at a high level.
As having having used several at different scales in both tech and business capacities, general feedback on payment gateways is:
Stripe and others shake things up a little whereas traditional US/multinational basically didn't care about anyone, especially customer service unless you happen to be a Fortune 100 that can yell at their mgmt at a high level.