Hacker News new | past | comments | ask | show | jobs | submit login
Dropbox (YC S08) Now Effortlessly Syncing Files For 1 Million Members (techcrunch.com)
89 points by immad on April 25, 2009 | hide | past | favorite | 33 comments



I know that Dropbox is a darling of HN, but I just can't help but point out the following.

As someone how developed and grew (somewhat) similar service to 3 million users, I am guessing there's a lot of abandoned and idle accounts in this million. Anywhere between 75% and 95%.

But even if they are actively synch'ing files for just 100K users instead of a million, it is still a pretty big achievement. Also the growth of the active users tends to follow the curve of the cumulative number, so the exponent nature of it is quite impressive as well. It would help to keep the title of the PR bit factual though, especially when it's geared towards the technical community. As they are not synch'ing files for 1 million users.


You're right that accounts are abandoned or go idle. It's substantially less than 75% though =)

Also, well over 100K users actively sync a file each and every day.


So, if you define 'active user' as the user who did a file sync today, 10% of your users are active users?


I think your question is phrased in a somewhat misleading way. For starters, I gave 10% as a loose lower bound, not as the actual number. More importantly, the question implies that a user is active if and only if he/she syncs a file today.

There are a variety of things that can be used to define "active user". Logically, the point of defining "active user" is to differentiate between users who have a good chance of using a product/service again or on a regular basis or something like that (depends on the nature of your service), and users who almost certainly won't and are just taking up space in your user registry (or in our case, space on our servers as well). I won't go into any further details, but the number of people who do a file sync at least once a week is much higher than the number of people who do a file sync every day, and the number of people who do a file sync at least once a month is much higher than that. In addition, there are people who don't add or edit new files very often, but do frequently access their existing files, who aren't being counted in the approximate numbers I gave above. Anyway, going off of this qualitative "definition" of activity, I consider much, much more than 10% of our users to be active users.


Would you mind letting us in on a rough number of accounts that have been obviously abandoned?


I like dropbox a lot, but have two problems.

The major one is that their price point just seems too high. $99 a year just isn't a price that I'm willing to pay without seriously considering the value I'm getting. (Then when I consider the value, $99 can buy a pretty big portable hard drive or flash drive. So I buy the drives and just use the free 2 gig Dropbox for synchronizing smaller files.)

On the other hand, I had no problem paying $30/year for Flickr Pro. That's an easy price point, even for a cheap bastard like me.

The minor one is that they don't seem to own dropbox.com. I don't know how that didn't get done before settling on the name, but they gotta get that cleared up.


Yeah, it's not the $99 that is the problem, it is that it buys you 50GB. The most valuable digital data I have is baby/kid photos, video etc. They are truly irreplaceable (to me, anyway), and I wouldn't mind some convenient way to do off-site backup rather than lugging rsynced disks around, but 50GB is not enough to back it up.

As for syncing and sharing project files, that is what the git repository is for.

But quite obviously there is a market for what they sell. I'm just not in that market. Not until I can get half a TB for my $99, anyway.


I have the same problem. I have almost 100 gigs of photos which are the majority of my backup needs.

Flickr's been an somewhat easy way to back them up and share them at the same time. But I have growing frustration with Flickr because I'm really using it for three different purposes now: backing up all my photos, sharing family snapshots with friends and family, and sharing more artsy photography with mostly strangers (which is really Flickr's sweet spot).

Using Flickr for backup is incredibly annoying and iffy because their uploaders are so fragile and downloading the entire collection depends on third-party software that Flickr could break or disable at any moment.

I'd love to move my photo backups off of Flickr and am close to using just some rotating USB hard drives, but I'd much rather have something automated. Dropbox could definitely have my business there and be price competitive if they offered say 250 gigs for under $100 a year. Backing up my photos should be a good profit for them over time, because once I get past the initial backup, I really only upload a gig or two a month and rarely download. Unlike my other documents, I don't need my photo backup replicated between my different computers running Dropbox.

Sharing photos with friends and family is something that Dropbox could be good at or at least acceptable. The Flickr, Picasa, and Facebook uploaders all suck compared to the ease of Dropbox. If they added some better privacy settings, RSS feeds, and some more viewing/downloading options, they could be player in the photo sharing space.


Dropbox could definitely have my business there and be price competitive if they offered say 250 gigs for under $100 a year.

Amazon S3 (some consider it wholesale) would cost you 3 times that, and that's not even considering in/out bandwidth charges or Dropbox's nifty client and version history (which lets you, for instance, restore "deleted" files).


The question is not whether dropbox is overcharging (I am quite happy to concede they are not) compared to some other service. The point is purely made from the user end. When I can own outright a 1TB drive for $99, what is the psychological price point for which I am willing to pay not to maintain it? Twice as much, sure. Three times, okay it hurts but maybe. Eight times? Asbolutely not.

All I am saying is adoption will rise if the price point drops. Right now it is high enough to turn off price-sensitive individuals.


Paging Colin Percival (http://news.ycombinator.com/user?id=cperciva ) and tarsnap ( http://www.daemonology.net/blog/ ) to the white courtesy phone.

(Guy's too polite to come toot his own horn here.) Might fit your use case, if you're willing to trade shine for price-efficiency.


Is it price-efficiency? It comes out to $180 per year for 50GB, making it twice as expensive as dropbox, unless my math is really screwy.


(caught 'assuming', trying to pull pants up quickly ;-)

No, you're right - my basic arithmetic comes out with the same number, now that I've checked it. Good catch.

I assumed (thwack) that, since 'tarsnap' is only taking a small premium over Amazon S3 charges for real use, it would always be a better price. Wrong (thwack), if you do have between 30 and 50 GB.

Possibly Dropbox can beat the price because the buyers of the 50GB plan use less than half, in average. (Leaving aside considerations of Amazon vs. dedicated infrastructure costs.)


For me a 10 gig account for less money, e.g. $39, would be perfect, I only sync documents but am reaching my limit now, and $99 is somewhat a lot especially because I don't need the offered 50 GB...

For people with the need for more storage there is a 100 GB plan I think...


What about Mozy?


They'll buy it eventually, facebook used to be called thefacebook (which almost seems ridiculous now).



Mind. Blown.


Question is, how much will it cost. In terms of money, and hassle.

Personally I would have just chosen a name that isn't already taken.


Let's not forget our old friend "getfirefox.com" =)


> The minor one is that they don't seem to own dropbox.com. I don't know how that didn't get done before settling on the name, but they gotta get that cleared up.

Would you prefer them to use a name like droppboxx or drropbox instead? Most likely some domain squatter sat on dropbox.com and demanded 3 million for the name. They could have picked a completely different name, but dropbox is nice and simple, and the correct site comes up on google which is what most people use anyway.


Seems like a bit of an issue costing money & efforts. They are running ads "Dropbox (Official Site)" on both Google Search (maybe no longer necessary) & the sponsored listing on the actual site.


I do the same - I have a 500gb little dell drive that I use with Time Machine. And I use Dropbox for day-to-day project files.


Even now, basecamp uses basecamphq for the url.

With google toolbar installed, all it takes is to enter - drop box - on the address bar, anyway!


Great for them. As was said in prior threads and this one, it's a fantastic product that I use on a daily basis.

I even noticed the subtle changes on the web interface some days ago. Nice stuff and looking forward to the P2P system ahead.


Apropos P2P: Ever heard of Wuala?


I've used allot of similar things, and I can say that Dropbox has been the one I've stuck with the longest.

I've even managed to loose data using USB drives (mistakenly wiped the wrong one, or lost it) but I haven't pulled an "unrecoverable boner" yet with DB.

Working with the same code across multiple OS platforms (rails code mostly) it's been a lifesaver always having the latest copy (even offline).

I'm considering a paid account (reaching my limit) but like the others have said, it's just beyond the "impulse buy" price-point for me these days...


compare to the half dozen failed attempts by microsoft and other big co's to solve this problem


Yeah, Linus rocks.


I use Dropbox at my business school for every group project. I've probably signed up at least 20 other people.

Knowing that you'll never have to email another attachment is an incredible feeling.


Absolutely inspiring. It is going to keep me up tonight. Crazy easy to use.


Such a great product, such a great team!


i wonder if amazon will stay on the "wholesale" side of this equation or eventually move into the retail side...seems gdrive or whatever it is google is planning might upset the amazon/N-front-ends racket




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: