Techcrunch didn't include the comment on the story we sent them, but here it is:
Justin.tv uses a variety of common tools to effectively reduce the amount of inappropriate content on the site including: community-based reporting, community admins, chat moderation and redirecting sex-related search queries.
Lets be clear, this isn't the magical solution for monetizing Web 2.0, these tools exclusively help us to improve the community experience on the site.
It's probably time for this Depression-era law to go away. I don't think there's a single person on earth that's waited until age 18 to look at porn. Why criminalize it?
I'm not a lawyer, but my guess would be no since it's merely a link to a third party. I'd guess the third party has the responsibility to ask that question.
The redirect he was suggesting wasn't to thwart 16-year-old boys from finding porn. It would be to make sure you don't accidentally stumble into something you don't want via a fat-fingered search query.
People who want porn get porn. People who want money (ie Justin.tv) get money.
Unfortunately, there are definitely issues.
Some 8-year-old kid is going to search for the awesome new channel about secant that everyone in 3rd grade is talking about. Since the c is next to the x, he's going to accidentally type "sex" instead of "sec". 5 seconds later, he says "mommy, what is that?", and 10 seconds later Justin.tv has a very, very angry parent on their hands.
Ok, maybe that's a little unrealistic. But people are going to complain about it.
You'd think they would, but we've been running this for a long time already and other than this silly kerfluffle, there haven't really been complaints. And believe me, our users love to complain (that's why we love our users!)
It's not up to Justin.tv to ask for an age: it's up to the site that actually displays said pornographic content. It's their business and their responsibility.
Btw, after trying out the redirect, there is in fact no "pornographic" material on the entry page.
EDIT: this comment was not meant to be a reply to your comment, jackowayed. (oops! sorry.)
And they could hit the t key a little too soon also and end up with a demo video on using a sextant. The educational possibilities of typos are endless! Although, I wouldn't be surprised if sextant demo videos get caught in some web filter.
From another post here, I am absolutely amazed that a search for xxx or sex on Google takes you to flash video based full length hardcore porn. I didn't realize it was that easy these days. What Justin.tv is doing is no different or worse than Google. I would expect Justin.tv is banned by every parental filter anyways.
It's a redirect. So as long as the actual porn site is blocked, Justin.tv doesn't need to be. Normal Justin.tv is fine, and if someone does get redirected to porn, the filter should grab it there when it tries to load hot-porn.com or whatever.
FYI - this isn't a method of monetization. This is a way of policing our community, by preventing people from searching for and finding porn on our site.
Secondly, actual users of our site have not complained, except for a few of our mods who say it makes it harder for them to find bad channels and flag them. So it's likely to last quite a while, since it's very successful in its goal.
There will probably be some complaints from parents or some being redirected to porn sites, but what do you expect? If parents are so offended they should talk to their child about searching for porn on the internet rather than complaining.
If some kid turns 'safe search' off in google and types in 'porn' - will the parents get mad at google?
Not sure where you derived them, but my only point was: usually when enough outraged people are outraged someone/some company gives in. Unfortunate, but true. Personally, I think it's a great idea.
The intent, when searching for porn on Justin.tv, is presumably to find "xxx" "channels". Being redirected to porn is exactly what the user desires, since that's what he searched for.
I would barely call some TechCrunch comments "controversy". That site has some serious youtube-style lowest-denominator-of-society commenting going on. The troll to constructive comment ratio is like 9:1.
Does JTV really feel comfortable directing kids to porn? I am a fan of porn, but I'd feel uncomfortable having a hand in making porn so easily accessible to kids.
If someone is searching for porn or xxx or whatever is flagged, then they certainly can get it elsewhere on the internet. Justin.tv is not directing them to it, they would have already found out how to find it.
Seriously I read somewhere that someone complained about the word "Sexy" turning up a porn result.
Is that over the top? Maybe. But think about who looks up the word "Sexy" on a live video stream... I think they're on the right track in some way. Well, I don't necessarily think they're doing the right thing like this, but certainly if you have moral qualms with it, feel free to not use their service. I'm not sure this is a reason to stop using their service. Still, I think it might be better if maybe they had a button that said "Yes, redirect me" instead of only waiting five (only five?) seconds. Or, if Justin.tv is really using this to keep bad content off their site, why don't they block those terms completely? It's not like redirecting users to a porn site is the best alternative...not to mention all this bad press.
You have forever tied the reputation and business of Justin.tv to porn. It doesn't matter if you host it or not, it doesn't matter if you warn users, you are forever associated with a market that millions of advertisers, investors, and users are adverse to. The TechCrunch porn article is already beginning to appear in search results - how long until any search for your website has articles about you and porn on it? And how long will casual users watch until they bounce?
It screams desperation because it isn't a business model, it's a stop-gap. The streaming video websites, including you, have yet to prove that you can make sustainable revenues that trump costs, which is the point of every business on the planet.
Once you realize that you've tarnished the reputation of Justin.tv forever and that it will create an artificial barrier to growth, it will be too late.
Over 30 million people come to the site or view JTV embeds every month. I don't think the community will disappear because of any one news story. We've had our fair share of bad press, but I'll be the first to say it's not the end of the world and that today's sensational news will be forgotten when the next story hits.
Lots of people inside the tech industry don't get it, but Justin.tv is bigger than Techcrunch, gets more pageviews than Digg, does about as many video streams per month as Hulu, and is largely used by people outside the tech sector who neither know nor care about the politics of Silicon Valley. Those people are gamers, music fans, and social networkers from all around the world; they like the site for what it is and for the service it provides, not for how it is portrayed in the media.
Lastly, this isn't a monetization method. If it was, we'd remove it from the site because it doesn't really make any money. What it does do is serve as a tarpit for users searching for content that doesn't have a place on our site. And ultimately we've found that in conjunction with our other community moderation tools, we've significantly reduced abuse incidences on the site. Which is a win for our community.
I think it is a fine strategy. WW.com does much the same thing, has been doing that for years and we think it is one of our better gimmicks, to get our 'abusers' to fund the site for your 'users'.
It functions as an escape valve for an element that you will attract anyway, no matter how much work you put into keeping things clean.
Your observation about the news is spot on, we once had a guy hang himself on camera before we caught on to what was happening, lots of bad press, angry letters from users and so on, within 5 days of the event things were back to normal. Still one of the most shocking experiences in my career.
>You have forever tied the reputation and business of Justin.tv to porn.
So sensational. What percentage of users are even aware of this feature?
>It screams desperation because it isn't a business model, it's a stop-gap.
That's a straw man argument. No one said it's a business model.
>Once you realize that you've tarnished the reputation of Justin.tv forever
Now that's hyperbole. While you're certainly entitled to your own opinion don't you think you're overreacting a little? What would your reaction be if they actually had porn on their site?
Justin.tv uses a variety of common tools to effectively reduce the amount of inappropriate content on the site including: community-based reporting, community admins, chat moderation and redirecting sex-related search queries.
Lets be clear, this isn't the magical solution for monetizing Web 2.0, these tools exclusively help us to improve the community experience on the site.