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I question whether it is more profitable to move forward and have what amounts to really good devs build mashups than to go back and focus on OS stability and core functionality (the thing which you arm sales people with when selling to corp, and that provides for greater general user loyalty).

The immediate rebuttals for my comment will be (1) user studies, (2) the os is fine, (3) were making money, (4) customers told us.

The not so obvious rebuttals will be: (1) someone told us to do these, (2) we've reached user and customer saturation, (3) desktops aren't the rage, (4) core customer/users moved to using server only and were reeling them in to desktop, (5) corporate entities cannot perceive enough value thus all the new mashups.

It is this second set which I want to hear discussed and why they are or aren't the case.

Basically my guess is that core users are moving away from where these guys are spending money and they think spending more in the area will bring them back.

take with a grain of salt but the marketing theory is people when obtaining something (convinced or otherwise) will benefit if product in context serves all their needs and more if possible. That grey area or boundry of core->nice to have is what is in question here. The more they use it, and the more it serves them, the more likely they will return to it (product context). Take with a grain of salt.



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