> People who are price insensitive will not invest the time to fix it

This just sounds like a polite way of saying "we're taking peoples' money in exchange for nothing of value, and we can get away with it because they don't know any better".

It's more like: we made loads of stuff super cheap but here's where we make some money because it scales with use.

Price segmentation happens all the time in pretty much every industry.

There’s an entire Pandora’s box of shitty things that happen in pretty much every industry. I don’t think you want to use that defense.

Must be un-criticizable then?

>People who are price insensitive will not invest the time to fix it

Hideous.