> a degree of empathy with those who are resisting the movement is likely necessary for success
A great salesperson I learned from would often say something like "don't fight the resistance, join the resistance" with the implication that one must see through the other party's eyes before you can have a chance to really affect them. One must make them feel heard and understood rather than fought against.
A great salesperson I learned from would often say something like "don't fight the resistance, join the resistance" with the implication that one must see through the other party's eyes before you can have a chance to really affect them. One must make them feel heard and understood rather than fought against.