I don't think that framing really gives enough credit to how novel the iPhone was, and how it shook up the market when it was introduced.
Yes, PDAs had already been a thing for a long time (Psion Organizer), and Apple themselves had experimented with this category too with the Newton, before the Palm Pilot then became so dominant.
What was novel about the smart phone - really it's defining characteristic, was it wasn't a primarily single purpose device like a PDA, or phone, or MP-3 player/iPod, or camera, or handheld web browser, but rather a universal hand held computer/communications device, and one whose functionality was not limited to what you got out of the box. The large touch screen, with gesture-based UI, was also quite novel, and a large part of what made it successful and generic.
It's easy to look in the rear view mirror and say that most inventions/innovations were inevitable and just a product of their times, but the iPhone was quite shocking when first launched and did shake up the industry - nobody was expecting it, or expecting how popular such a device would be. Steve Ballmer famously laughed at the iPhone after it's launch and questioned who would want it, given the high cost and lack of a keyboard (a feature, not a deficit!).. and then of course went on to try unsuccessfully to copy it.
> What was novel about the smart phone - really it's defining characteristic, was it wasn't a primarily single purpose device like a PDA, or phone, or MP-3 player/iPod, or camera, or handheld web browser, but rather a universal hand held computer/communications device, and one whose functionality was not limited to what you got out of the box.
I used a Palm PDA back in the pre-iPhone days. Its functionality was not "limited to what you got out of the box", you could install applications on it. I have fond memories of exchanging Palm applications with my friends through its infrared port. I used it as a PDA, MP3 player, camera, to play games, and even as a handheld web browser (it didn't come with a web browser, it was one of the applications I installed), using a Bluetooth connection to my cell phone for the network access. The only thing it couldn't do, was making phone calls; for that, I used that cell phone on my other pocket. That's the defining characteristic of a smartphone: being a phone which can do all the things a PDA could already do.
> and questioned who would want it, given the high cost and lack of a keyboard (a feature, not a deficit!).
That Palm PDA also lacked a keyboard. It was designed to be used without a keyboard, and worked pretty well, with either the stylus or the on-screen keyboard (which was usable even without the stylus). So it was not a given that the lack of a keyboard would be a deficit.
You're completely discounting quality of execution, which in this case is everything. It's the whole ballgame.
I had friends who were Palm Treo die-hards, and they dropped them unceremoniously in 2008 when they used an iPhone for the first time. They were already used to carrying around a phone that could do email and access the internet. But the qualitative jump to the iPhone was so big that it upended the industry and became quite literally the most successful consumer product of all time. If you can't see how that's different from Palm, I don't know what to tell you.
> You're completely discounting quality of execution, which in this case is everything. It's the whole ballgame.
Yes, the iPhone excelled on so many levels, from the hardware level sleek design, screen (game changer really - high resolution color, with multi-point touch support), camera, but also all of the individual functionalities. This wasn't an incremental advance or a case of adding one or two new capabilities to what a Palm could do - this was next-level across the board.
The design of iOS, including the gesture/touch based UI, and level of performance was also key, and it took Android a LONG time to catch up. Microsoft made a misguided attempt with Windows Phone, and others like Nokia and Palm were just left in the dust. We did get Qt from Nokia as a side effect, which was a plus!
Yes, PDAs had already been a thing for a long time (Psion Organizer), and Apple themselves had experimented with this category too with the Newton, before the Palm Pilot then became so dominant.
What was novel about the smart phone - really it's defining characteristic, was it wasn't a primarily single purpose device like a PDA, or phone, or MP-3 player/iPod, or camera, or handheld web browser, but rather a universal hand held computer/communications device, and one whose functionality was not limited to what you got out of the box. The large touch screen, with gesture-based UI, was also quite novel, and a large part of what made it successful and generic.
It's easy to look in the rear view mirror and say that most inventions/innovations were inevitable and just a product of their times, but the iPhone was quite shocking when first launched and did shake up the industry - nobody was expecting it, or expecting how popular such a device would be. Steve Ballmer famously laughed at the iPhone after it's launch and questioned who would want it, given the high cost and lack of a keyboard (a feature, not a deficit!).. and then of course went on to try unsuccessfully to copy it.