I meant top management is in deep shit if their finical departments run low quality buggy accounting software not the staff. Or in this case post office branches run the buggy software. All in all, decentralized nature of post office system was the thing that drove everything to this madness.
Damn! That's dark. I should've read the article first, but I did not. Sorry.
I kinda understand the false guilt these postmasters must have felt when they were wrongfully accused. These people should not be dead like that, those who puts them into that living hell should.
Oddly though, the justice of this world usually don't work like that. Usually, it's the people at the lowest level who suffer the worst fate/abuse, simply because they are the most defenseless, while the people "on the top" pets themselves for "resolving" the problem they created.
It's a odd place to mention, but from one of Donald Trump's story (The Verrazano-Narrows Bridge one where he noticed the unnoticed engineer) I've learned it is important that one must actively take what they deserved (recognition in his story, justice in this case), and at least don't be silent when other people is stealing it away. This is "a nasty world", and if you want to make things right, you must "Fight! Fight! Fight!" and never give up.