Smaller customers are more needy, sure, but there's a couple steps missing here. Is better public documentation going to bring in a lot more small customers, more than it solves problems? Is an NDA by itself keeping away lots of small customers?
> Is better public documentation going to bring in a lot more small customers, more than it solves problems?
Maybe. The other thing is that public documentation gets a lot more scrutiny than internal documentation. You don't have any resource to talk to, so something like typos or mistakes need to be corrected rather than just papered over by a helpful applications engineer.
