True, it can't be saved from that at all. But it can still automatically keep a log of the whole process, instead of you having to do it manually, so it's easier to keep track what's going on for you as well. The AI agent can just automatically call back and wait for arbitrary amounts of time, as the assumption would be it has its own virtual phone number that can just keep chugging along without clogging up your actual phone.

If a company is essentially refusing to give customer service by hanging up or trapping callers in infinite loops, it's good to at least have a log of the whole process, without the customer having to risk their own sanity.