Hate to say it, but everyone does this. My dad replaced his iPhone back in December when an update killed it. No acknowledgment of the problem from Apple.
Hell, my car has a stupid system that shakes motor mounts apart and burns through ignition coils and spark plugs. Honda won't admit fault because, among other things, it was a fuel-saving boondoggle and they won't back down from lying to customers if it means stepping into the path of an oncoming EPA train.
Last time Apple pushed a battery-related software update that avoided shutdowns (good), people had to sue them to get a compensation: https://en.wikipedia.org/wiki/Batterygate
You had to pick battery or strings attached cash, before the update arrived. And the battery replacement required you to send your phone off for repair leaving you without one, and Google didn't offer an sla for turn around.
And let's be honest, inconveniencing me is hardly acceptable, even if the company makes a token effort to put things back to before they inconvenienced me.
