Accidental Tech Podcast episode 581 [1] had a great conversation about the reason why Teams is winning: Microsoft was using their dominant position in office applications to win market share.
Specifically, they would offer Teams for free in a bundle with Office (which basically every company buys anyway). Every manager could strike Slack from their expenses, replace it with Teams and claim great success.
Microsoft has since been forced to change their tactics [2-3], but the damage is done.
This was obvious, at least to me. MSFT has always offered Teams as a "free" add-on to O365 licenses. Google does the same with Meet and Workspace licenses.
It's a real shame, given that Zoom is leagues better than both solutions. But "free" is free :(
Zoom? Better?
Maybe to have a videocall.. but add a couple hundred users to a call .. and you start hitting limits.
Granted, those are not very common but I think the killer feature of slack and teams is discoverable channels. Dont get me wrong Teams UX and performance is terrible in MacOS the whole experience is like taking a school bus to a freeway.. but feature-wise is very complete IMHO and it can handle 500+ user video calls with no problem.
Specifically, they would offer Teams for free in a bundle with Office (which basically every company buys anyway). Every manager could strike Slack from their expenses, replace it with Teams and claim great success.
Microsoft has since been forced to change their tactics [2-3], but the damage is done.
[1] https://overcast.fm/+AAQ2lFdljEs/40:32 [2] https://www.ft.com/content/be838956-7038-4179-8a1c-851b83048... [3] https://www.nytimes.com/2024/06/25/business/european-union-m...