And don't get me started on the quality of their automotive software. I just bought an Audi so the pain is still fresh but after two weeks I'm still not able to properly login to my car - actually, it's 4 (four! yes!) different logins, and one of them is stuck to Italian. To call Audi software "garbage" is an understatement, and if there's anyone working there in here, yes I stand by my statement.