Good docs are rare like unicorns with a glowing horn.
It doesn't seem to move the needle like a shipped feature does, requires guessing other peoples' perspectives, involves devoted time and effort (that could, you know, be spent on actually useful things) and the effects of not doing it are invisible (but real: user rage, frustration and wasted time).
Only when the importance of good docs is understood will any effort be invested into it. It should be important if the goal is to have more people using something.
It doesn't seem to move the needle like a shipped feature does, requires guessing other peoples' perspectives, involves devoted time and effort (that could, you know, be spent on actually useful things) and the effects of not doing it are invisible (but real: user rage, frustration and wasted time).
Only when the importance of good docs is understood will any effort be invested into it. It should be important if the goal is to have more people using something.