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My favorite was an employer that did a massive “transformation” project. They brought in McKinsey to figure it out afterwards. It was probably the only McKinsey encounter I’ve had that seemed productive - the team was both interested and capable.

The most amazing was a pretty detailed and well conducted survey over a two year period. It showed that satisfaction was inversely proportional to both rank and tenure, and the decline started at 6 months. So an executive or senior IC would be immediately dissatisfied. A lower level employee or supervisor would start very happy, but the luster would wear down after about 4 months lol. Long tenured employees grew increasingly dissatisfied until their personal liquidity event.

They fucked up and broke out the data in a way that demonstrated that the division leads were dissatisfied to the point that it was affecting their health. No more public data presentation from that point forward.



This sounds like a canonical example of the reason to hire a consulting firm.




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