I'm sure many of us would gladly pay more to get 3-5x the limit.
And I'm also sure that you're working on it, but some kind of auto-summarization of facts to reduce the context in order to avoid penalizing long threads would be sweet.
I don't know if your internal users are dogfooding the product that has user limits, so you may not have had this feedback - it makes me irritable/stressed to know that I'm running up close to the limit without having gotten to the bottom of a bug. I don't think stress response in your users is a desirable thing :).
It takes time to grow capacity to meet growing revenue/usage. As parent is saying, if you are in a growth market at time T with capacity X, you would rather have more people using it even if that means they can each use less.
And I'm also sure that you're working on it, but some kind of auto-summarization of facts to reduce the context in order to avoid penalizing long threads would be sweet.
I don't know if your internal users are dogfooding the product that has user limits, so you may not have had this feedback - it makes me irritable/stressed to know that I'm running up close to the limit without having gotten to the bottom of a bug. I don't think stress response in your users is a desirable thing :).