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It is possible for something to still be very good despite restrictions (e.g. m series MacBooks). It’s also reasonable to “complain” if the device you purchased isn’t truly in “your” control (eg forced OTA updates).

Also a minor nit: > Yet, a group of (presumably) some of the most technically savvy people on the internet can’t figure out how to buy open products?

This isn’t necessarily fair. When I bought my iPad (my first apple device) I could try it at an Apple store where there’s only so much you can realise. How are the speakers? Is the screen bright? How quickly does YouTube/websites open?

What I did not realise until much later was that even something as “basic” as downloading a couple of MP3 and playing them is bizarrely hard on iOS. Or that alarms have no option to gently rise, and are designed to give you a heart attack. Or that you can’t even set your own song/music as an alarm (unless you’ve paid apple money for their music services, very conveniently).

Would I have still bought an iPad if I knew all these? Maybe. But maybe I’d have gotten a basic model. Or maybe I’d just use an android tablet - the details are irrelevant here. But there’s a lot of things about an OS that are obscure.




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