I knew that they worked this way, but the conciseness of the response and clean analogy to systems I know and work with all day was just very satisfying.
For example, there was probably still 10-20% of my mind that assumed that stubbornness and ignorance was the reason for things going slowly most of the time, but I'm re-evaluating that, even though I knew that delays and double-checking were inherent features of a business and process. Re-framing those delays as "evolved responses 100% of the time" rather than "10% of the mistrust, 10% ignorance, 10% .... " is just a more positive way of thinking about human-driven processes.
For example, there was probably still 10-20% of my mind that assumed that stubbornness and ignorance was the reason for things going slowly most of the time, but I'm re-evaluating that, even though I knew that delays and double-checking were inherent features of a business and process. Re-framing those delays as "evolved responses 100% of the time" rather than "10% of the mistrust, 10% ignorance, 10% .... " is just a more positive way of thinking about human-driven processes.