A sales position I was working in 2017 was the first time I'd used Windows 10. I had a very urgent issue with a customer who needed our small business to confirm a change they were requesting. I needed to go through the technical details of the customer's request by reviewing their documents over the phone on my computer.
As I was on the phone and going through their documents, Windows 10 decided to install updates. I'd experienced this before and had done everything I could to try and configure Windows 10 to require my permission to run updates, but it doesn't work that way at least when you are a small business without an I.T. team.
After a few minutes I told the customer I would call them back when my computer completed its updates. The update ended up taking over 40 minutes to complete. What really bothered me the most is that Microsoft is setting the priorities of our organization - software update instead of resolving a critical customer issue.
I've never had a Linux update require so much time and definitely I've never been spontaneously and without requesting my permission locked out of my computer so Linux could run an update.
"Big Tech", as discussed in the article, appears to me to be no longer concerned with small customers and operating in such a way as to assume we are all just their guaranteed customers so they are free to do with us as they please.
If you did have a proper IT department, they would have forced you to keep your computer up to date with security and other patches anyway. All that posts like this do is document people's irresponsibility in keeping their business-owned computer secured.
Isn't this post describing exactly the situation of a forced update interrupting work, though? Doesn't matter who does it, the effect is the same. The difference is if your IT department controls the software you at least have the option to make it less intrusive.
This rates among the most arrogant pompous asshole responses I've ever encountered on HN. I ran updates exery single morning to avoid exactly this problem.
You "ran updates every single morning" but somehow did not see the popups Windows puts up warning about required patching and did not take the "pause updates for up to 7 days" option that Windows provides? Sorry but that doesn't sound very believable.
As I was on the phone and going through their documents, Windows 10 decided to install updates. I'd experienced this before and had done everything I could to try and configure Windows 10 to require my permission to run updates, but it doesn't work that way at least when you are a small business without an I.T. team.
After a few minutes I told the customer I would call them back when my computer completed its updates. The update ended up taking over 40 minutes to complete. What really bothered me the most is that Microsoft is setting the priorities of our organization - software update instead of resolving a critical customer issue.
I've never had a Linux update require so much time and definitely I've never been spontaneously and without requesting my permission locked out of my computer so Linux could run an update.
"Big Tech", as discussed in the article, appears to me to be no longer concerned with small customers and operating in such a way as to assume we are all just their guaranteed customers so they are free to do with us as they please.