You can have both at the same time: Say, 15 who want to help them, and 5 who would want to hurt them. And then you can be right both of you. Although the angry ones would be harder to see (sychopants)
Even better imagine people don’t have to be mean/awful all the time. They can be shitty for a coworker and then be great for friends and family or be great for people at other job.
There are really evil people that might be shit all the time but society is rather good at spotting them.
