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That was not the idea of COE ever. Probably you were in bad org/team.



Or maybe you were in an unusually good team?

I always chuckle a little when the response to "I had a bad experience" is "I didn't, so you must be an outlier".


No. The majority of teams and individuals are using it as intended, to understand and prevent future issues from process and tool defects. The complaints Ive heard are usually correlated with other indicators of a “bad”/punitive team culture, a lower level IC not understanding process or intent, or shades of opinion like “its a lot of work and I dont see the benefit. Ergo its malicious or naive.”

I worked at aws for 13 years, was briefly in the reliability org that owns the COE (post incident analysis) tooling, and spent a lot if time on “ops” for about 5 years.




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