If I recall, the problem was that they were refusing to cancel the subscription unless I paid the cancellation fee.
My argument was that while I may have agreed to the cancellation fee in the fine print, they contract was not perfected because they never provided consideration.
The software would not work on my computer.
My grounds for cancelling the software wasn't that I wanted to cancel early, I was satisfied with a year-long subscription. My grounds for cancelling was that the software simply didn't work. It crashed when opening AI files are creating new files.
My argument was that while I may have agreed to the cancellation fee in the fine print, they contract was not perfected because they never provided consideration.
The software would not work on my computer.
My grounds for cancelling the software wasn't that I wanted to cancel early, I was satisfied with a year-long subscription. My grounds for cancelling was that the software simply didn't work. It crashed when opening AI files are creating new files.