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To me, the vast majority of "consumers" as in B2C only care about price, specifically free. Pro and enterprise customers may be more focused on the capabilities you listed, but the B2C crowd is vastly in the free tier only space when it comes to GenAI.


You may be forgetting that ChatGPT has 10M paying customers. Not to mention everyone that pays for Claude Pro, Perplexity Pro, and so on.


The math on this doesn't work.


…go on?


I’m assuming they mean that if you multiply subscribers by the subscription fee then OpenAI still ends up losing billions per year.


Look at their total revenue numbers, look at their cheapest pricing option.

The math doesn't work for them to have 10m paying customers. It's not even close.


> OpenAI has 10M paying customers

According to who?


> OpenAI COO Says ChatGPT Passed 11 Million Paying Subscribers

https://www.theinformation.com/articles/openai-coo-says-chat...


Not OP but what is your guess? Bloomberg says 1M customers in the business plan [1].

[1] https://www.bloomberg.com/news/articles/2024-09-05/openai-hi...




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