I'd describe Steam as a monolith, not a monopoly. There are several competing storefronts, and many games have been successful without releasing on Steam.
That said, the PC gaming landscape has completely warped around Steam. Epic had to offer huge incentives to get EGS exclusivity deals. Smaller games struggle without a Steam release, and even big companies with their own storefronts have decided the sales boost from Steam overrides the 30% cut Valve takes. And Steam is so entrenched at this point that it's difficult to see how a competitor could make a meaningful dent in Steam's market share.
Despite this, if we're going to have one dominant PC gaming storefront, Steam is probably the best we could hope for. Despite my many misgivings with Valve and Steam, it's difficult to imaging the situation improving if the dominant platform was run by a company like Microsoft or Epic. And it's fair to say that PC gaming wouldn't be nearly as big as it is today without the success of Steam.
Steam could “easily” be dethroned by a competitor that cares about the customers.
- Duplicate all the Steam shop features
- Integrate your social framework with Discord
- Add a proper overlay browser
- Make game ownership ephemeral until first play (meaning you can give away games in your library, or duplicate games in a bundle)
- Shim with Steam Input
- Better looking “Big Picture”-style mode
- Built-in game streaming, paid either with subscription or per-minute via wallet
There’s probably tonnes other that I’m forgetting. The above would take a ridiculous amount of dev hours though.
The big mistake Epic made (is making) is that their store is more beneficial for developers, mostly by taking a lower percentage. But those savings are barely passed on to the consumer, and even then, consumers don’t care about that. They’ll happily pay 10-20% more to have their game on the superior platform.
That said, the PC gaming landscape has completely warped around Steam. Epic had to offer huge incentives to get EGS exclusivity deals. Smaller games struggle without a Steam release, and even big companies with their own storefronts have decided the sales boost from Steam overrides the 30% cut Valve takes. And Steam is so entrenched at this point that it's difficult to see how a competitor could make a meaningful dent in Steam's market share.
Despite this, if we're going to have one dominant PC gaming storefront, Steam is probably the best we could hope for. Despite my many misgivings with Valve and Steam, it's difficult to imaging the situation improving if the dominant platform was run by a company like Microsoft or Epic. And it's fair to say that PC gaming wouldn't be nearly as big as it is today without the success of Steam.