The umbrage comes from having spent a few years supporting these devices (or rather, failing to support them). I don't know how many times I've had to sit there and get yelled at because I abandoned a troubleshooting workflow once I realized that the user was in some kind of Samsungified experience that was 95% identical to the default Android one (and was therefore out of my scope of support here in the carrier call center, go call Samsung).
Once they got their yelling out, they would sometimes ask me why Samsung would bother recreating all of the Google stuff if it was indeed 95% identical. What's in that 5%, they'd ask.
How do you answer that question without seeing Google's influence on the software as a necessary evil and Samsung's as an unnecessary evil?
Once they got their yelling out, they would sometimes ask me why Samsung would bother recreating all of the Google stuff if it was indeed 95% identical. What's in that 5%, they'd ask.
How do you answer that question without seeing Google's influence on the software as a necessary evil and Samsung's as an unnecessary evil?