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Not having clear expectations around their role in the overall development pipeline.

It's such a headache to be surprised by someone's sudden veto power over a decision. Or when someone doesn't own up to their role unexpectedly.

Managers need to debug those situations. Not (just) at a personal level, but at a ritual / process so people know their specific job and expectations. Like who signs off on design docs? How does a feature get shipped? Who exactly are the stakeholders in a type of decision? Most importantly: who should NOT be a stakeholder and needs to bugger off?




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