So you are saying that hosting is what makes the difference between products like Basecamp and other enterprise software? I am genuinely interested in knowing the differences. Specifically, I want to know what makes up enterprise software.Should anything that is not SaaS but is still provided to more than few companies be considered enterprise?
What I'm saying is that, for whatever reason, Basecamp & 37 Signals in general doesn't strike me as having a lot of enterprise-scale customers (500+ users for me), probably because they don't go out of their way to attract that crowd.
Because of this, I don't imagine they've had to deal with issues of lots of users consuming massive amounts of resources, hence their perspective.
But I'm completely speculating here ... they do factor GB of storage in the pricing for basecamp, so there's that
