Computers are deeply engrained into our lives, often basically mandatory, yet as as societies and communities we provide little or no guidance on how to use them
They used to come with plenty of documentation, and lots of third-party documentation too. A quick search for computer books reveals that the latter is still the case.
the computer skills of someone from 20 years ago will not easily transfer to the tasks someone who is new to computers faces today
Perhaps if by "computers" you mean "smartphones", then I agree, but the basics of how to use a mouse and keyboard haven't changed in 20 years. 20 years ago was the era of Windows XP, and many of its UI paradigms --- which are at least a decade older --- still apply today to Windows 11, although a lot of it has been unnecessarily obfuscated and destroyed by designers-gone-wild.
Incidentally, I once heard that part of the drill called the "norris".
They used to come with plenty of documentation, and lots of third-party documentation too. A quick search for computer books reveals that the latter is still the case.
the computer skills of someone from 20 years ago will not easily transfer to the tasks someone who is new to computers faces today
Perhaps if by "computers" you mean "smartphones", then I agree, but the basics of how to use a mouse and keyboard haven't changed in 20 years. 20 years ago was the era of Windows XP, and many of its UI paradigms --- which are at least a decade older --- still apply today to Windows 11, although a lot of it has been unnecessarily obfuscated and destroyed by designers-gone-wild.
Incidentally, I once heard that part of the drill called the "norris".