Not putting phone providers in charge of access to our digital lives.
> that the customer was indeed present and that their ID had been verified
Present where? My MVNO does not have any branches. And even if they did, why should I ever have to go there? I don't go to bank branches either if I can at all help it.
Sometimes you can't help it, you need a phone today, and need to go into a store for your phone company. No, buying a phone from Walmart or Best buy and waiting for a sim or doing some eSim thing won't work, you just need to get into a branch today. If an MVNO with no branches works for you, great, but some people need to be able to go into a branch of their cell phone provider/bank/utility.
Not putting phone providers in charge of access to our digital lives.
> that the customer was indeed present and that their ID had been verified
Present where? My MVNO does not have any branches. And even if they did, why should I ever have to go there? I don't go to bank branches either if I can at all help it.