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| | What email sending services do you use? | | 45 points by surfmike on Dec 12, 2008 | hide | past | favorite | 52 comments | | We have a large list of people waiting for invite codes, but we're having problems with our mass emails getting caught by spam filters. We're looking for a service that will help us see how many emails are bouncing or not, as well as sending emails with domainkeys authentication. We've looked at http://www.industrymailout.com, http://www.campaigner.com/, http://www.jangomail.com/, http://www.authsmtp.com. What do you use for sending mass emails? Any tips for getting past the spam filters to our legitimate subscribers? |
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Set up a server with postfix. Don't to this on EC2. Many just blacklist those IPs. Implement DKIM. It isn't too difficult and if you just google for a how to there are plenty. That way, the messages are signed and nice. I would avoid SPF. A lot more people have forwarding addresses now and most forwarding servers don't play nice with SPF and that causes mail to get rejected.
Most importantly, make it very obvious how to stop getting the emails with one click. Users hate messages they can't easily stop. Don't hide it thinking that you'll convince some to stay receiving. They'll send you to SPAM and that's the end of your email server. Make it one click, make it all messages, don't ask for passwords, don't ask for email addresses, nothing. One click opt-out. Anything else and, well, you deserve getting dumped in the SPAM folder.
EDIT: almost forgot, make the address go to a real mailbox if someone replies. Most of the time, the reply will be "take me off". Just click the link from their message and be done with it. Don't tell them how, just do it. It takes less time and makes them happier.