It didn't appear constructive, just implying that they were going to do their best to lose the email.
Here in the UK it's quite easy to get stuff fixed. A few years ago, a single complaint to trading standards by me got a can relabelled properly with its ingredients. Failing that, I know from prior experience that companies hate being embarrassed. They really value their image, and risking house fires for your consumers, it doesn't go down well.
What you posted came across as negative, and I'm afraid I have a fairly low tolerance for that. If I misread you, sorry.
I agree that it is a lot easier to do a drive by shoot down of someone else's idea than provide a constructive solution. That has to be balanced with the idea that a dose of realism is necessary for improvement and iteration.
Here in the UK it's quite easy to get stuff fixed. A few years ago, a single complaint to trading standards by me got a can relabelled properly with its ingredients. Failing that, I know from prior experience that companies hate being embarrassed. They really value their image, and risking house fires for your consumers, it doesn't go down well.
What you posted came across as negative, and I'm afraid I have a fairly low tolerance for that. If I misread you, sorry.