How does getting paid change things? Many big tech companies "sponsor" OSS in this way and they have project backlogs bigger than the allowed limit on GitHub. https://github.com/orgs/community/discussions/9678
Because it implies these are people have far fewer excuses for the seeming lack of care about user feedback than some unpaid volunteer.
Considering many companies have contacts ranging from millions to hundreds of millions with Microsoft, and developer tools are a major selling point for the ecosystem, it's certainly reasonable to be upset that when your organization can't depend on them. It makes planning a nightmare - it may take a month or 5 years to deliver your feature, depending on when the bugs get fixed.
