I'll reinforce what the parent is saying: for most users, Windows just works. Although I don't like Macs too much, they also just work.

I'm a Linux fan, but I can get myself productive in a new Windows install with no grief. For Linux, I always need to go online to remember "that config change" I had to make to get things working for me - and even then, from time to time I still have to tweak and work around a problem or two as I add more stuff to my computer. What you just wrote as your biggest issue is actually a fairly common Linux experience - submit or search logs from some piece of hardware to diagnose some little glitch.

I'm willing to put on the time, but my nobody else in my family is.