The site grew from my personal frustrations with Finland Post Corporation. In four months, three packages were returned and three others were almost returned, most from different parties. Apparently this was due to a systematic error. I did everything in my power to get them to fix it, but to no avail. They did not want to even acknowledge the issues exist. Everything was my fault.
I found some companions in this misfortune in the Facebook group Suomen Posti - Paska laitos (engl. Finland Post - Shitty Facility). The group had over 20k members that really hate Finland Post Corporation.
After reading experiences in this group, and thinking about my own experience, I started thinking that maybe it is possible to classify organizations based on how irredeemable their "turdness" is:
Level 1: Core process fails
Level 2: Even backup process fails
Level 3: Failed to monitor success
Level 4: Customer service fails to help in case of failure
Level 5: Escalation via customer service fails to help
Level 6: Executive escalation fails to help
Level 7: Filing an external complaint to overseeing organization fails to help
Idea of the site is that people can vent their frustrations about an organization, and we can collectively collect systematic data of the turdness level of that organization. This could then potentially help the organization to see and overcome their turdness.
It would be great to work with somebody to finalize it and get it running in production. Platform is python/django, but some non-coding help would also be nice, beta testing, figuring out what needs to be done with the site together etc.!
Name an shame, in a systematic and constructive way. Great idea !
I'll definitely be a contributor once it is live. Not to troll any opponent, but to point out some issue publicly that companies are purposely ignoring (and gaslighting people trying to raise the issue)
turdness.com
The site grew from my personal frustrations with Finland Post Corporation. In four months, three packages were returned and three others were almost returned, most from different parties. Apparently this was due to a systematic error. I did everything in my power to get them to fix it, but to no avail. They did not want to even acknowledge the issues exist. Everything was my fault.
I found some companions in this misfortune in the Facebook group Suomen Posti - Paska laitos (engl. Finland Post - Shitty Facility). The group had over 20k members that really hate Finland Post Corporation.
After reading experiences in this group, and thinking about my own experience, I started thinking that maybe it is possible to classify organizations based on how irredeemable their "turdness" is:
Level 1: Core process fails
Level 2: Even backup process fails
Level 3: Failed to monitor success
Level 4: Customer service fails to help in case of failure
Level 5: Escalation via customer service fails to help
Level 6: Executive escalation fails to help
Level 7: Filing an external complaint to overseeing organization fails to help
Idea of the site is that people can vent their frustrations about an organization, and we can collectively collect systematic data of the turdness level of that organization. This could then potentially help the organization to see and overcome their turdness.
It would be great to work with somebody to finalize it and get it running in production. Platform is python/django, but some non-coding help would also be nice, beta testing, figuring out what needs to be done with the site together etc.!