> And an engineer spent days working on the problem in person?
This is the only slightly credible bit IMO; companies sometimes do this! If you have a really weird problem in something you've sold a few million units of, you really, really want to know what that problem is, before more people start complaining.
The supermarket layout is clearly contrived to make the story work, though, and doesn't otherwise make any sense.
This is the only slightly credible bit IMO; companies sometimes do this! If you have a really weird problem in something you've sold a few million units of, you really, really want to know what that problem is, before more people start complaining.
The supermarket layout is clearly contrived to make the story work, though, and doesn't otherwise make any sense.