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> it's all kumbaya FOSS until you start encroaching on their enterprise feature set.

The open core model relies on a delicate balance of ensuring that the OSS product is featureful and standalone, while successfully monetizing value added features for advanced users and enterprise customers. Not many companies do this right, but there are those that understand and handle this balance well, and manage to have both a successful OSS and commercial product. Grafana comes to mind, for example.

Just because you think that SSO is a required feature that should be part of the OSS product doesn't mean that HyperDX is using OSS as a growth hack. Nor is it fair to label a young startup that for a product that just launched.

FWIW I agree with their decision to make SSO a paid feature, but we can go over any number of features, and some OSS user is guaranteed to demand a specific feature, yet will not be willing to pay for it. SSO is not special, unless it's a core feature that the product depends on, which doesn't seem to be the case here.

When done right, open core is the best model to monetize OSS projects, and we should be thankful that companies adopt it at all. I'd use an open core product before a proprietary one any day of the week.




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