Automated customer support usually has a normal user interface. | Hacker News

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		rahimnathwani on July 23, 2023 \| parent \| context \| favorite \| on: Shopify employee breaks NDA to reveal firm replaci... Automated customer support usually has a normal user interface.

dkjaudyeqooe on July 23, 2023 [–]

I mean a window with fields and buttons. Why use hit and miss voice or text interfaces?

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